At a Glance
- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales targets.
- Company: Join GANT, a vibrant brand within the MF Brands Group.
- Benefits: Competitive salary, career development, and a fun work environment.
- Other info: Opportunity to grow in a supportive and stylish atmosphere.
- Why this job: Be a fashion leader and inspire your team in a fast-paced retail setting.
- Qualifications: 3+ years in retail management with a passion for coaching and sales.
The predicted salary is between 36000 - 60000 £ per year.
Act as a role model to strengthen GANT's customer service guidelines to the team and ensure top-class service. Achieve sales targets and related KPIs and meet goals for the store. Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT's goals and objectives. Lead and motivate the team each day. Ensure constant team development through our learning platform, GANT Academy. Ensure the store's visual presentations and merchandising meets company standards. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. You will report to the Head of Retail.
Profile
- Genuine interest in people – both as customers and as colleagues.
- Driven by sales and performance (2-3 years working with KPIs).
- At least 3 years in management roles in retail apparel industry with experience of:
- Coaching and developing teams;
- Planning and time management to drive daily operations;
- Sales and customer service;
- Recruitment and selection processes;
- 1-2 years in Outlet / Full price stores.
- Positive attitude and an ability to enjoy a fast-paced environment.
- Passion for fashion and lifestyle concepts.
- Strong communication skills, fluent in English and preferably more languages.
- Right to work in the UK.
In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.
Store Manager in London employer: GANT
GANT is an exceptional employer that fosters a vibrant work culture where team members are encouraged to grow and develop through our GANT Academy. With a strong focus on customer service excellence and a commitment to sustainability, employees enjoy a dynamic environment that values their contributions and offers clear pathways for career advancement. Located in the heart of the retail sector, GANT provides a unique opportunity to be part of a globally recognised brand while working alongside passionate colleagues who share a love for fashion and lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in London
✨Tip Number 1
Get to know the company inside out! Research GANT's values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at GANT. Plus, a referral can give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team management, sales targets, and customer service. Role-play with a friend or use our StudySmarter platform to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and lifestyle shine through in your application. We want to see how your genuine interest in people and retail can contribute to our team at GANT.
Highlight Your Experience:Make sure to showcase your management experience in the retail apparel industry. We’re looking for someone who’s driven by sales and performance, so don’t hold back on those KPIs!
Tailor Your Application:Customise your CV and cover letter to reflect GANT's goals and objectives. Show us how you can lead and motivate a team while ensuring top-class customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at GANT
✨Know Your Brand Inside Out
Before the interview, make sure you’re well-versed in GANT's brand values, product lines, and sustainability initiatives. This will not only show your genuine interest in the company but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Highlight specific instances where you’ve coached team members or improved sales performance, as this aligns perfectly with the role’s requirements.
✨Demonstrate Your Customer Service Passion
Be ready to discuss your approach to customer service and how you’ve implemented strategies to enhance the customer experience. Share stories that illustrate your commitment to top-class service, as this is crucial for a Store Manager.
✨Prepare for KPI Discussions
Since the role involves achieving sales targets and KPIs, come prepared with data or examples from your previous roles. Discuss how you tracked performance and what strategies you used to meet or exceed those targets.
