Flagship Store Manager

As the Flagship Store Leader you are accountable to lead, train and inspire a team to deliver results and an excellent customer experience with energy and enthusiasm. Drive store performance through clear focus and KPIs, exceeding store expectations. Your great training and coaching skills in line with the training tools provided by Gant will ensure your team delivers consistent service levels and expert product knowledge through Gant Academy to share with our customers.

Implement the VM brand standards in line with the 'Executing excellence pack'. Through your personality and passion for Gant, you will be able to demonstrate our Leadership and employeeship behaviours and create a never stop learning culture within your team and in store. You will be accountable for the day-to-day running of the Regent Street store.

As part of the GANT Management team, you will be accountable for the following:

• Inspire and manage a team to deliver exceptional results.
• Continually elevate the Gant brand on Regent St, be a global leader of excellence.
• Innovate new opportunities and drive business performance.
• Achieve company set KPIs and targets in sales, continually elevating store performance and awareness.
• Act as a role model at all times, train, coach and provide feedback on performance.
• Engage and drive store performance through team members focusing on KPIs, behaviours and service expectations.
• Create and own your development plan with your line manager's support.
• Ensure commercial delivery of our brand's visual presentation and merchandising, working with VM to ensure success.
• Manage key stakeholders to ensure the best outcome for Regent St.
• Lead with our brand values and behaviours at the forefront of what you do.
• Observe and conform to all Retail Policies and Procedures as directed in the Retail Policy and Procedures Manual.
• Expense and inventory management.
• Oversee physical store operations including maintenance to ensure the environment meets Health & Safety and company standards.
• Identify objectives and set priorities to meet short and long-term goals, delegating responsibilities to the Store team where appropriate.
• Ensure store administration is delivered in an accurate and timely manner.
• Communicate with the Retail Team when key issues impact the performance of the store.
• Promptly and efficiently carry out reasonable tasks and responsibilities assigned by line manager.
• Actively engage in and lead regular store visits to assess operational performance to ensure adherence to company standards.
• Lead and drive the clientelling agenda.

Profile: You will report to the Retail Director. Genuine interest in people – both as customers and as colleagues. Driven by sales and performance (2-3 years working with KPIs). At least 3 years in management roles in retail apparel industry with experience in coaching and developing teams, planning and time management to drive daily operations, sales and customer service, recruitment and selection processes, and 1-2 years in Outlet / Full price stores.

Be a role model through positivity and an ability to enjoy a fast-paced environment. Passion for fashion and lifestyle concepts. Strong communication skills with the ability to empower and delegate where required. Be motivational, lead the way, create energy within the team and make clear quick decisions. Have clear goals but be open to new ideas and ways of working. Use your knowledge to grow others' skills and take pride in others' career development.

To bring value to our teams we welcome diversity regardless of background.

Right to work in the UK: In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship.

GANT is one of the inspiring brands driven by passionate people of the MF Brands Group, alongside Lacoste, Aigle, and Tecnifibre.