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- Tasks: Lead daily store operations, drive sales, and ensure an outstanding customer experience.
- Company: Join Gant, a leader in American Sportswear with a culture of creativity and learning.
- Benefits: Enjoy a competitive clothing allowance, generous discounts, and 25 days holiday plus bank holidays.
- Other info: Great opportunities for career development and recognition within a supportive environment.
- Why this job: Be part of a dynamic team that values innovation and personal growth.
- Qualifications: Proven retail experience, strong leadership skills, and a customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Find out more about this role by reading the information below, then apply to be considered.
About Gant
Gant stands as an emblem of American Sportswear, symbolising timeless style and innovation across 70+ global markets. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators.
The Store Manager leads day-to-day store operations to deliver sales, service, and brand standards. This role is accountable for commercial performance, leadership, customer experience, visual merchandising, and operational excellence, ensuring the store consistently meets targets while maintaining compliance and a positive, high-performing culture.
Key responsibilities
- Drive sales, profitability, and KPI delivery (e.g., conversion, UPT, ATV) through effective trading, coaching, and floor leadership.
- Lead, develop, and retain a high-performing team: recruitment, onboarding, rota planning, performance management, and training.
- Deliver an outstanding customer experience aligned to GANT standards; handle escalations and embed service routines.
- Ensure strong visual merchandising and product presentation; execute guidelines, launches, and in-store storytelling.
- Manage stock and operations: deliveries, replenishment, stock accuracy, loss prevention, cash handling, and back-of-house standards.
- Maintain compliance with health safety, policies, and local procedures; act on audits and operational actions.
- Report performance insights, risks, and opportunities to the Head of Retail and collaborate with regional partners.
Profile
- Commercial mindset with proven experience delivering retail KPIs.
- Strong people leadership: coaching, feedback, and building inclusive, motivated teams.
- Customer-first approach with confidence resolving issues professionally.
- Operational discipline and attention to detail; able to prioritise and execute in a fast-paced environment.
- Clear communicator with strong planning and organisational skills.
Right to Work in the UK
Benefits
- Competitive clothing allowance and generous staff discount.
- 25 days holiday plus bank holidays.
- Birthday day off.
- Pension scheme, life insurance (death in service) and company-paid sick pay.
- Enhanced maternity and paternity pay.
- Non-contractual bonus scheme and annual pay review.
- Two paid volunteering days each year.
- My GANT Rewards Programme.
- Learning, development and further education programmes.
- Refer a Friend scheme, individual recognition awards, and in-store incentive prizes.
Retail Store Manager in Surrey employer: GANT UK LIMITED
Contact Detail:
GANT UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Surrey
✨Tip Number 1
Get to know the company inside out! Research Gant's values, culture, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Gant, giving you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to retail management, sales performance, and team leadership. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Surrey
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love the industry and what makes you tick. Share your experiences that highlight your passion for delivering exceptional customer service and driving sales.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role at Gant. Highlight relevant experiences that align with the key responsibilities mentioned in the job description. We appreciate when candidates take the time to connect their skills to our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We’re looking for clarity in your communication, so avoid jargon and fluff. Use bullet points where possible to make it easy for us to see your achievements and qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Gant!
How to prepare for a job interview at GANT UK LIMITED
✨Know Your Numbers
Before the interview, brush up on your retail KPIs and be ready to discuss how you've driven sales and profitability in previous roles. Gant is all about performance, so having specific examples of how you met or exceeded targets will show you're the right fit.
✨Showcase Your Leadership Style
Be prepared to talk about your experience in leading teams. Think of examples where you've coached, developed, or motivated your team to achieve great results. Gant values strong people leadership, so highlight your ability to build an inclusive and high-performing culture.
✨Customer Experience is Key
Gant places a strong emphasis on delivering outstanding customer experiences. Share stories that demonstrate your customer-first approach and how you've handled escalations or resolved issues professionally. This will show that you understand the importance of customer satisfaction.
✨Visual Merchandising Matters
Familiarise yourself with Gant's visual merchandising standards and be ready to discuss how you've executed similar guidelines in the past. Talk about your attention to detail and how you've contributed to creating engaging product presentations that tell a story.