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For Companies At a Glance
- Tasks: Lead a dynamic retail team to drive sales and deliver exceptional customer experiences.
- Company: Join Gant, a global leader in American Sportswear with a culture of creativity.
- Benefits: Enjoy a competitive clothing allowance, generous discounts, and 25 days holiday.
- Other info: Opportunities for learning, development, and recognition in a supportive team.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven retail experience with strong people leadership and a customer-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
About Gant
Gant stands as an emblem of American Sportswear, symbolising timeless style and innovation across 70+ global markets. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators.
The Store Manager leads day-to-day store operations to deliver sales, service, and brand standards. This role is accountable for commercial performance, leadership, customer experience, visual merchandising, and operational excellence, ensuring the store consistently meets targets while maintaining compliance and a positive, high-performing culture.
Key responsibilities
- Drive sales, profitability, and KPI delivery (e.g., conversion, UPT, ATV) through effective trading, coaching, and floor leadership.
- Lead, develop, and retain a high-performing team: recruitment, onboarding, rota planning, performance management, and training.
- Deliver an outstanding customer experience aligned to GANT standards; handle escalations and embed service routines.
- Ensure strong visual merchandising and product presentation; execute guidelines, launches, and in-store storytelling.
- Manage stock and operations: deliveries, replenishment, stock accuracy, loss prevention, cash handling, and back-of-house standards.
- Maintain compliance with health & safety, policies, and local procedures; act on audits and operational actions.
- Report performance insights, risks, and opportunities to the Head of Retail and collaborate with regional partners.
Profile
- Commercial mindset with proven experience delivering retail KPIs.
- Strong people leadership: coaching, feedback, and building inclusive, motivated teams.
- Customer-first approach with confidence resolving issues professionally.
- Operational discipline and attention to detail; able to prioritise and execute in a fast-paced environment.
- Clear communicator with strong planning and organisational skills.
- Right to Work in the UK.
Benefits
- Competitive clothing allowance and generous staff discount.
- 25 days holiday plus bank holidays.
- Birthday day off.
- Pension scheme, life insurance (death in service) and company-paid sick pay.
- Enhanced maternity and paternity pay.
- Non-contractual bonus scheme and annual pay review.
- Two paid volunteering days each year.
- My GANT Rewards Programme.
- Learning, development and further education programmes.
- Refer a Friend scheme, individual recognition awards, and in-store incentive prizes.
Retail Store Manager in City of London employer: GANT UK LIMITED
Contact Detail:
GANT UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at Gant or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, be ready to discuss your achievements in driving sales and leading teams. Bring examples that highlight your commercial mindset.
✨Tip Number 3
Prepare for the interview! Research Gant’s brand values and customer experience standards. Think about how you can align your leadership style with their culture of continuous learning and creativity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Gant team and ready to contribute to their success.
We think you need these skills to ace Retail Store Manager in City of London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you love the industry and what makes you tick. Share your experiences that highlight your passion for delivering exceptional customer service and driving sales.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Manager role at Gant. Highlight your relevant experience in leading teams, achieving KPIs, and creating a fantastic shopping experience. We appreciate when candidates take the time to align their skills with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Gant!
How to prepare for a job interview at GANT UK LIMITED
✨Know Your Numbers
Before the interview, brush up on your retail KPIs and be ready to discuss how you've driven sales and profitability in previous roles. Gant is all about performance, so having specific examples of how you met or exceeded targets will show you're the right fit.
✨Showcase Your Leadership Style
Be prepared to talk about your experience in leading and developing teams. Share stories that highlight your coaching skills and how you've built a motivated, high-performing team. Gant values strong people leadership, so make sure to convey your approach to fostering an inclusive culture.
✨Customer Experience is Key
Gant places a huge emphasis on delivering outstanding customer experiences. Think of examples where you've resolved customer issues or enhanced service routines. This will demonstrate your customer-first mindset and ability to handle escalations professionally.
✨Visual Merchandising Matters
Since visual merchandising is crucial for this role, come prepared to discuss your experience with product presentation and storytelling in-store. Share how you've executed guidelines and launches effectively, as this will show your operational discipline and attention to detail.