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- Tasks: Lead a vibrant store team and create an unforgettable shopping experience.
- Company: Join GANNI, a forward-thinking fashion brand with a unique culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be a GANNI ambassador and make a real impact in the fashion industry.
- Qualifications: 5+ years of retail management experience and a passion for customer service.
- Other info: Embrace a culture of openness, optimism, and authenticity while driving results.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are looking for an experienced Store Manager to lead our amazing store in London, Westbourne Grove! You will be an ambassador for GANNI, working within our beautifully curated stores. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind and are authentic in everything you do.
You will lead and support your team to always deliver service that is seamless, efficient, and dedicated to the client’s needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be managing, motivating, and leading your store team to achieve KPI targets and create a culture within your team that is authentic, optimistic, and driven by results and the opportunity to learn.
Key Responsibilities- Achieve budgets and KPI targets set by Area Manager
- Analyse performance and take relevant actions on areas of improvement to develop business growth
- Diligently follow up on action plans put in place
- Align business priorities and action plans together with Area Manager
- Set daily, weekly, and monthly expectations of store results and individual team performances and follow up persistently
- Organise and provide effective training and workshops with the team using tools provided by the Area Manager and Training team
- Deliver Weekly and Monthly reporting to deadlines set by the Area Manager
- Plan store schedules productively and follow up regularly on salary spending
- Lead by example the team in store by following the GANNI standards and selling procedure
- Coach, motivate, inspire and challenge team to optimise performance
- Ensure all team members are fully trained on collections, following the HUB academy guidelines and GANNI values
- Organise monthly staff meetings
- Recruit and onboard client advisors
- Apply disciplinary procedure in a timely manner, where necessary
- Ensure GANNI HR policies and procedures are met at all times
- Ensure grooming and behaviour of staff members is professional and inspirational at all times
- Execute yearly PDP and appraisal discussions
- Ensure storefront and BOH are presentable, organised and easy to navigate at all times
- Responsibility for weekly stocktake and shrinkage results
- Responsibility for all operational and commercial activities, including handling deliveries, RTW, sale implementation, till procedure, returns processing, claims processing, and omnichannel procedures (e.g. BOPIS, EA, BOSFS)
- Organise and implement in-store events together with the Marketing team and Area Manager
- Ensure all VM guidelines are put in place and follow up regularly on standards with VM management
- Solid and proven management background with at least 5 years of store management and team-leading experience
- Strong customer relations and CRM experience
- Experience working within a high-end retail brand
- Sales-driven, results motivated and goal-oriented
- Excellent communication skills
- Experience with leading, motivating and providing excellent sales training to staff members
- Excellent understanding of performance analysis to help drive the business
- Ability to work in a fast-paced environment
- Fluent in English
- Natural flair for interacting and communicating with people
- Highly organised, structured and service-minded
- Team player yet works well independently
- Loyal and engaged in your workplace
- Passionate about the GANNI brand
- A consistently positive and open-minded attitude towards life and the people in it.
We are looking for a true GANNI ambassador — someone who shares our values of Openness, Optimism, Authenticity, Accountability & Responsibility. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of hacking the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.
We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
Store Manager Westbourne Grove employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Westbourne Grove
✨Tip Number 1
Get to know the GANNI brand inside out! Familiarise yourself with their values and culture. When you walk into that interview, let your passion for the brand shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Network like a pro! Connect with current or former GANNI employees on LinkedIn. A little insider info can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled challenges in previous roles. GANNI loves a results-driven mindset, so be ready to share specific examples of how you’ve achieved targets or improved team performance.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind. Plus, it shows you’re genuinely interested in the role and the GANNI community. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager Westbourne Grove
Some tips for your application 🫡
Be Authentic: When writing your application, let your true self shine through! We want to see your personality and passion for the GANNI brand. Don’t be afraid to share what makes you unique and how you embody our values.
Show Your Results-Driven Mindset: Highlight your achievements and how you've driven results in previous roles. We love candidates who can demonstrate a strong sales-driven mentality and a knack for meeting KPIs. Numbers speak volumes!
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Focus on relevant experience, especially in high-end retail and team management. We want to see how your background aligns with our needs at GANNI.
Apply Through Our Website: Don’t forget to hit that 'Apply for position' button on our website! It’s the best way to ensure your application gets into our hands quickly. We can’t wait to hear from you!
How to prepare for a job interview at Ganni
✨Know the GANNI Culture
Before your interview, dive deep into GANNI's values and culture. Understand their commitment to openness, optimism, authenticity, accountability, and responsibility. This will help you align your answers with what they stand for and show that you're a true ambassador for the brand.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in motivating and coaching staff, as well as how you've achieved KPI targets. Be ready to discuss specific strategies you've implemented to drive sales and improve team performance.
✨Demonstrate Your Customer-Centric Approach
GANNI places a strong emphasis on customer relations. Be prepared to share instances where you've gone above and beyond for customers. Discuss how you would foster a seamless shopping experience and build a community around the brand through events and digital outreach.
✨Be Ready for Performance Analysis
Since the role involves analysing performance and taking action for improvement, brush up on your analytical skills. Be ready to discuss how you've used data to drive business growth in previous roles. This will show that you have a results-oriented mindset, which is crucial for this position.
