At a Glance
- Tasks: Be a GANNI ambassador, delivering exceptional client experiences and driving footfall through innovative outreach.
- Company: Join a vibrant team at GANNI, where passion and optimism thrive.
- Benefits: Gain valuable retail experience in a supportive, results-driven environment.
- Why this job: Make an impact in fashion while building community and fostering authentic relationships.
- Qualifications: 2+ years in retail, sales experience, and a knack for communication.
- Other info: Embrace a culture of learning and growth with endless opportunities to shine.
The predicted salary is between 12 - 15 £ per hour.
We are hiring a Seasonal Client Advisor to join one of our amazing stores in London! You will be an ambassador for GANNI, working within our beautifully curated stores and reporting directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose. At GANNI, we are passionate and optimistic people who live and breathe everything we stand for.
You have a responsible, environmentally friendly approach to our business. You keep an open mind and are authentic in everything you do. You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community. You will be a part of managing and motivating the store team to achieve KPI targets and create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
Key Responsibilities:
- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Establish loyalty within the community
- Foster client outreach program to drive footfall to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment
- Drive in-store shopping events through your client database and establish a program to foster client relationships
- Secure all sales
- Maintain VM guidelines
- Stock management in all aspects
Professional Qualifications:
- Background within a similar industry for at least 2 years
- Experience with sales and working within a results-driven and goal-oriented environment
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment
- Fluent in English
The GANNI Way:
We are looking for a true GANNI ambassador - someone who shares our values of Openness, Optimism, Authenticity, Accountability, and Responsibility. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of hacking the fashion system! GANNI is a state of mind - more than a way of dressing, and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
Seasonal Client Advisor, London employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Client Advisor, London
✨Tip Number 1
Get to know GANNI's vibe! Before your interview, dive into their culture and values. Show us how you embody openness, optimism, authenticity, accountability, and responsibility in your own life. This will help you stand out as a true GANNI ambassador!
✨Tip Number 2
Practice your pitch! Be ready to share your past experiences in sales and how you've thrived in a results-driven environment. We want to hear about your successes and how you can drive footfall through innovative client outreach strategies.
✨Tip Number 3
Show us your passion for fashion! Bring your personal style to the table and be prepared to discuss how you can deliver exceptional client experiences. Think about how you can create memorable styling sessions that resonate with our community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the GANNI family. So hit that 'Apply for position' button and let’s get started!
We think you need these skills to ace Seasonal Client Advisor, London
Some tips for your application 🫡
Be Authentic: Show us your true self! We want to see your personality shine through in your application. Share your experiences and how they align with GANNI's values of openness, optimism, and authenticity.
Tailor Your CV: Make sure your CV speaks directly to the role of Seasonal Client Advisor. Highlight your relevant experience in sales and client relations, and don’t forget to mention any omnichannel or omnicommerce knowledge you have!
Show Your Passion: Let us know why you're excited about joining the GANNI community. Whether it’s your love for fashion or your commitment to sustainability, we want to hear what drives you and how you can contribute to our culture.
Apply Through Our Website: Don’t forget to hit that 'Apply for position' button on our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ganni
✨Know the GANNI Culture
Before your interview, dive deep into GANNI's values and culture. Understand their focus on openness, optimism, authenticity, accountability, and responsibility. This will help you align your answers with what they stand for and show that you're a true ambassador for the brand.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales experience in detail. Highlight specific examples where you met or exceeded KPIs, and how you contributed to a results-driven environment. This will demonstrate your capability to thrive in a fast-paced retail setting.
✨Prepare for Client Engagement Scenarios
Think of scenarios where you've successfully engaged clients or built relationships. Be prepared to share how you would foster client loyalty and drive footfall through outreach programs. This shows your understanding of the omnichannel approach GANNI values.
✨Ask Insightful Questions
At the end of your interview, ask questions that reflect your interest in the role and the company. Inquire about their community-building initiatives or how they measure success in client experiences. This not only shows your enthusiasm but also your proactive mindset.