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- Tasks: Be a GANNI ambassador, delivering exceptional client experiences and driving footfall.
- Company: Join a vibrant team at GANNI, known for its innovative and optimistic culture.
- Benefits: Gain valuable retail experience in a dynamic environment with growth opportunities.
- Why this job: Make an impact in fashion while building community connections and fostering loyalty.
- Qualifications: 2 years in retail, sales experience, and a passion for client engagement.
- Other info: Embrace a learning mindset and be part of a bold, authentic team.
The predicted salary is between 12 - 15 ÂŁ per hour.
We are hiring a Seasonal Client Advisor to join one of our amazing stores in London! You will be an ambassador for GANNI, working within our beautifully curated stores and reporting directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind and are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be a part of managing and motivating the store team to achieve KPI targets and create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
Key Responsibilities- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Establish loyalty within the community
- Foster client outreach program to drive footfall to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment
- Drive in-store shopping events through your client database and establish a program to foster client relationships
- Secure all sales
- Maintain VM guidelines
- Stock management in all aspects
- Background within a similar industry for at least 2 years
- Experience with sales and working within a results-driven and goal-oriented environment
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment
- Fluent in English
The GANNI way is looking for a true GANNI ambassador - someone who shares our values of Openness, Optimism, Authenticity, Accountability & Responsibility. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of hacking the fashion system!
GANNI is a state of mind - more than a way of dressing, and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.
We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
Seasonal Client Advisor, London employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Client Advisor, London
✨Tip Number 1
Get to know GANNI's vibe! Before your interview, dive into their culture and values. Show us how you embody openness, optimism, authenticity, accountability, and responsibility in your own life. This will help you stand out as a true GANNI ambassador!
✨Tip Number 2
Practice your client interaction skills! Since the role is all about delivering exceptional client experiences, think of examples from your past where you’ve gone above and beyond for customers. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to discuss your results-driven mindset! Prepare to share how you've met or exceeded KPIs in previous roles. We love candidates who can demonstrate their impact on sales and team performance, so bring those numbers to the table!
✨Tip Number 4
Don’t forget to show your passion for sustainability! GANNI values an environmentally friendly approach, so be prepared to talk about how you incorporate this into your work. We’re excited to see how you can contribute to our mission of making small changes for big differences!
We think you need these skills to ace Seasonal Client Advisor, London
Some tips for your application 🫡
Be Authentic: Show us your true self in your application! We love authenticity, so let your personality shine through. Share your experiences and how they align with GANNI's values of openness and optimism.
Tailor Your CV: Make sure your CV speaks directly to the role of Seasonal Client Advisor. Highlight your relevant experience in sales and client relations, and don’t forget to mention any omnichannel expertise you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for GANNI. Use it to express your passion for fashion and your commitment to delivering exceptional client experiences. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t wait too long – we’re interviewing continuously!
How to prepare for a job interview at Ganni
✨Know Your GANNI Values
Before the interview, take some time to really understand GANNI's core values: Openness, Optimism, Authenticity, Accountability, and Responsibility. Think about how your personal experiences align with these values and be ready to share specific examples that demonstrate your fit with the GANNI culture.
✨Showcase Your Sales Experience
Since this role is all about delivering exceptional client experiences and driving sales, prepare to discuss your previous experience in a results-driven environment. Bring along specific metrics or achievements that highlight your ability to meet and exceed KPIs, as this will show you’re ready to contribute from day one.
✨Prepare for Omnichannel Questions
GANNI emphasises an omnichannel approach, so brush up on your understanding of how online and in-store experiences can work together. Be prepared to discuss any relevant experience you have with digital client outreach programs or events that foster community engagement, as this will demonstrate your readiness to drive footfall.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle client interactions or team dynamics. Consider role-playing common scenarios you might face as a Client Advisor to ensure you can convey your ideas effectively during the interview.