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- Tasks: Be a GANNI ambassador, delivering exceptional client experiences and driving sales.
- Company: Join GANNI, a vibrant fashion brand committed to sustainability and community.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Embrace a culture of learning and results while making a positive impact in fashion.
- Qualifications: Minimum 2 years in luxury retail; strong communication and sales skills required.
- Other info: We welcome diverse applicants and encourage you to apply without personal identifiers.
The predicted salary is between 28000 - 42000 £ per year.
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Join to apply for the Full-time Client Advisor – Marylebone, London role at GANNI
WE ARE HIRING A FULL-TIME CLIENT ADVISOR TO JOIN OUR AMAZING MARYLEBONE STREET STORE IN LONDON!
You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
WE ARE HIRING A FULL-TIME CLIENT ADVISOR TO JOIN OUR AMAZING MARYLEBONE STREET STORE IN LONDON!
You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs.
You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be a part of managing and motivating the store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
The role has the potential to be or become a full-time role, if the right candidate is found.
Key Responsibilities
- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Establish loyalty within the community
- Foster client outreach program to drive footfall to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment.
- Drive in-store shopping events through your client database and establish a program to foster client relationships.
- Secure all sales
- Maintain VM guidelines
- Stock management in all aspects
Professional Qualifications
- Minimum 2 years of experience in luxury retail.
- Experience with sales and working within a results-driven and goal-oriented environment.
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment – both during the week and weekends
- Fluent in English
THE GANNI WAY
We are looking for a true GANNI ambassador – someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind – more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.
We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Consulting, Information Technology, and Sales
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Industries
Retail Apparel and Fashion
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Full-time Client Advisor - Marylebone, London employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-time Client Advisor - Marylebone, London
✨Tip Number 1
Familiarise yourself with GANNI's brand values and culture. Understanding their commitment to openness, optimism, authenticity, accountability, and responsibility will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your experience in luxury retail and your ability to drive sales in a results-driven environment. Think of specific examples where you've successfully met or exceeded KPIs, as this will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your understanding of omnichannel retailing. Be ready to discuss how you can leverage digital outreach to enhance client relationships and drive footfall to the store, as this is a key aspect of the role.
✨Tip Number 4
Engage with the GANNI community online. Follow their social media channels and participate in discussions to show your enthusiasm for the brand. This can also provide insights into their latest initiatives and customer engagement strategies.
We think you need these skills to ace Full-time Client Advisor - Marylebone, London
Some tips for your application 🫡
Understand GANNI's Values: Before applying, take some time to understand GANNI's core values: Openness, Optimism, Authenticity, Accountability, and Responsibility. Reflect these values in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail and any achievements in a results-driven environment. Use specific examples that demonstrate your ability to meet KPIs and deliver exceptional client experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the role. Mention how your skills and experiences make you a perfect fit for the Client Advisor position at GANNI.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a client-facing role.
How to prepare for a job interview at Ganni
✨Embrace the GANNI Culture
Familiarise yourself with GANNI's values of Openness, Optimism, Authenticity, Accountability, and Responsibility. During the interview, demonstrate how you embody these values in your previous roles, showing that you're not just a fit for the job but also for the company culture.
✨Showcase Your Luxury Retail Experience
Highlight your minimum two years of experience in luxury retail by sharing specific examples of how you've excelled in a results-driven environment. Discuss your achievements in sales and how you've contributed to team goals, as this will resonate well with the interviewers.
✨Prepare for Client-Centric Scenarios
Since the role focuses on delivering exceptional client experiences, be ready to discuss how you've handled challenging customer interactions in the past. Prepare scenarios where you went above and beyond to meet client needs, showcasing your problem-solving skills and dedication to service.
✨Demonstrate Omnichannel Understanding
GANNI values an omnichannel approach, so be prepared to discuss your understanding of both online and in-store sales strategies. Share any relevant experiences where you've successfully integrated digital outreach with in-person client engagement to drive footfall and sales.