At a Glance
- Tasks: Deliver exceptional client experiences and drive footfall through innovative outreach.
- Company: Join the vibrant GANNI community on Floral Street, London.
- Benefits: Be part of a passionate team with a focus on learning and growth.
- Other info: Embrace a culture of openness, optimism, and authenticity.
- Why this job: Become a GANNI ambassador and make a real impact in fashion.
- Qualifications: 2 years in a similar role with strong sales and communication skills.
The predicted salary is between 30000 - 42000 £ per year.
We are hiring a full-time Client Advisor (40 hours) to join our amazing store on Floral Street, London! You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose. At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs. You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community. You will be a part of managing and motivating the store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
Key Responsibilities
- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Establish loyalty within the community
- Foster client outreach program to drive footfall to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment
- Drive in-store shopping events through your client database and establish a program to foster client relationships
- Secure all sales
- Maintain VM guidelines
- Stock management in all aspects
Professional Qualifications
- Background within a similar industry for at least 2 years
- Experience with sales and working within a results-driven and goal-oriented environment
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment
- Fluent in English
The GANNI Way
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences). The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system! GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
Be bold and join our GANNI community! We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community. We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button. We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
Full-time Client Advisor - Floral Street employer: Ganni
At GANNI, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in the heart of London on Floral Street. Our commitment to employee growth is evident through our results-driven mentality and emphasis on learning, allowing you to thrive as a Client Advisor while building authentic relationships within our community. Join us to be part of a passionate team that values openness, optimism, and responsibility, all while making a positive impact in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Full-time Client Advisor - Floral Street
✨Tip Number 1
Get to know the GANNI culture before your interview. Dive into their values of openness, optimism, authenticity, accountability, and responsibility. This will help you connect with the team and show that you're not just a fit for the role, but for the brand too!
✨Tip Number 2
Practice your communication skills! As a Client Advisor, you'll need to engage with customers and your team effectively. Role-play common scenarios or questions you might face in-store to boost your confidence and ensure you can deliver exceptional client experiences.
✨Tip Number 3
Show off your results-driven mindset! Prepare examples from your past experience where you've met or exceeded KPIs. This will demonstrate your ability to thrive in a fast-paced environment and align with GANNI's goal-oriented approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the GANNI community right from the start. So, hit that 'Apply for position' button and let’s get you on board!
We think you need these skills to ace Full-time Client Advisor - Floral Street
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for the role.
Tailor Your CV:Make sure your CV is tailored to the Client Advisor position. Highlight your relevant experience in sales and customer service, and how you've thrived in a results-driven environment. We love seeing how you align with our values!
Show Your Passion for GANNI:In your cover letter, express why you’re excited about joining the GANNI community. Share what makes you a great ambassador for our brand and how you can contribute to our culture of optimism and authenticity.
Apply Through Our Website:Don’t forget to hit that 'Apply for position' button on our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Ganni
✨Know the GANNI Culture
Before your interview, dive deep into GANNI's values of Openness, Optimism, Authenticity, Accountability, and Responsibility. Be ready to share how you embody these traits in your work and personal life. This will show that you're not just looking for a job, but that you genuinely resonate with their culture.
✨Showcase Your Sales Experience
Prepare specific examples from your past roles where you successfully drove sales or improved client experiences. Highlight any experience you have with omnichannel strategies, as this is crucial for the Client Advisor role. Numbers speak volumes, so if you can, quantify your achievements!
✨Demonstrate Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and confidently. Consider role-playing common client scenarios with a friend to showcase your ability to connect with customers and provide exceptional service.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail and sales. Be prepared to discuss how you've met or exceeded KPIs in previous roles. This will demonstrate your results-driven mindset and your commitment to achieving targets, which is essential for success at GANNI.
