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- Tasks: Be a GANNI ambassador, delivering exceptional client experiences and driving store footfall.
- Company: Join the vibrant GANNI community in beautifully curated stores in London.
- Benefits: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Make an impact in fashion while fostering authentic client relationships.
- Qualifications: 2+ years in retail, sales experience, and a passion for results-driven environments.
- Other info: Embrace a culture of openness, optimism, and responsibility while hacking the fashion system.
The predicted salary is between 28800 - 43200 ÂŁ per year.
WE ARE SEARCHING FOR CLIENT ADVISORS TO JOIN OUR AMAZING STORES IN LONDON!
You will be an ambassador for GANNI. You will work within our beautifully curated stores and report directly to our Store Manager. The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose.
At GANNI we are passionate and optimistic people who live and breathe everything we stand for. You have a responsible, environmentally friendly approach to our business. You keep an open mind, you are authentic in everything you do.
You will support your team to always deliver service that is seamless, efficient and dedicated to the client’s needs.
You will run a business that is based on an omnichannel/omnicommerce mentality where missing a sale is not an option. You have a result-oriented mindset and you will drive footfall through a digital client outreach program as an integral part of daily business. Through online booking services and in-store events, you and your team will build and foster the GANNI community.
You will be a part of managing and motivating the store team to achieve KPI targets and you will create a culture within your team that is authentic, optimistic and driven by results and the opportunity to learn.
Key Responsibilities
- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Establish loyalty within the community
- Foster client outreach program to drive footfall to the store
- Strive to reach KPI targets and support maintaining a KPI-driven environment.
- Drive in-store shopping events through your client database and establish a program to foster client relationships.
- Secure all sales
- Maintain VM guidelines
- Stock management in all aspects
Professional Qualifications
- Background within a similar industry for at least 2 years
- Experience with sales and working within a results-driven and goal-oriented environment.
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment
- Fluent in English
THE GANNI WAY
We are looking for a true GANNI ambassador – someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind – more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the “Apply for position” button.
We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV.
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Client Advisors, Westbourne Grove employer: Ganni
Contact Detail:
Ganni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisors, Westbourne Grove
✨Tip Number 1
Get to know GANNI's vibe! Before your interview, dive into their culture and values. Show us how you embody openness, optimism, authenticity, accountability, and responsibility in your own life. This will help you connect with the team and demonstrate that you're a true GANNI ambassador.
✨Tip Number 2
Practice your styling skills! Since you'll be delivering outstanding styling sessions, think about how you can showcase your fashion sense during the interview. Bring examples of your past work or even style an outfit that reflects the GANNI aesthetic to impress us!
✨Tip Number 3
Be ready to talk numbers! GANNI loves a results-driven mindset, so come prepared with examples of how you've met or exceeded KPIs in previous roles. We want to see your passion for driving sales and footfall through innovative ideas and client outreach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and genuinely interested in joining the GANNI community. Don’t wait too long; we’re interviewing continuously!
We think you need these skills to ace Client Advisors, Westbourne Grove
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for GANNI.
Tailor Your CV: Make sure your CV reflects your experience in a results-driven environment. Highlight any relevant skills or achievements that align with our values of Openness, Optimism, Authenticity, Accountability, and Responsibility.
Show Your Passion: In your cover letter, express why you’re excited about joining the GANNI community. Share your thoughts on how you can contribute to our mission and culture – we love passionate people!
Apply Through Our Website: Don’t forget to hit that 'Apply for position' button on our website! It’s the best way to ensure your application gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Ganni
✨Know Your GANNI Values
Before the interview, take some time to really understand GANNI's core values: Openness, Optimism, Authenticity, Accountability, and Responsibility. Think about how your personal experiences align with these values and be ready to share specific examples that demonstrate your fit as a GANNI ambassador.
✨Showcase Your Sales Savvy
Since the role is all about delivering exceptional client experiences and driving sales, prepare to discuss your previous sales achievements. Bring along any metrics or KPIs you've hit in past roles, and think of creative ways you’ve engaged clients, especially in an omnichannel environment.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview where you might need to demonstrate your styling skills or how you would handle a client interaction. Practice these scenarios beforehand so you can showcase your ability to provide seamless and efficient service.
✨Ask Insightful Questions
Prepare thoughtful questions that show your genuine interest in the role and the company culture. Ask about how the team fosters community engagement or what strategies they use to drive footfall through digital outreach. This not only shows your enthusiasm but also helps you gauge if GANNI is the right fit for you.