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For Companies At a Glance
- Tasks: Deliver complex migration activities and manage network-wide change projects.
- Company: Join Gamma, a leader in Unified Communications with a dynamic, inclusive culture.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a volunteer day.
- Why this job: Make an impact in a fast-paced environment while growing your career.
- Qualifications: Experience in infrastructure upgrades and strong communication skills required.
- Other info: Hybrid role based in Manchester or Glasgow with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A Bit About Us
Gamma is a leader in Unified Communications as a Service (UCaaS). We’re a dynamic, forward-thinking team revolutionizing how businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, while retaining the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.
Who are we looking for?
Reporting to the Product & Voice Ops Support Manager, this is a hands-on Provisioning Engineer position that requires a broad range of technical skills, including delivering complex migration activities, managing Engineering-led infrastructure projects, and handling network change. The Provisioning Engineer’s role is to support the Gamma Labs department on delivering change across Gamma’s Voice & UCaaS products. This is a hybrid role based out of either our Manchester or Glasgow office.
What you’ll be doing day-to-day:
- Be responsible for delivery of complex migration activities.
- Manage network-wide change and infrastructure projects.
- Possess excellent organisational skills and attention to detail.
- Be empowered to innovate and develop smarter ways of working.
- Provide feedback to internal development teams with regards to creating and improving automation procedures.
- Participate in network project work or customer change activities which may also include out of hours.
- Possess the ability to drive issues to resolution to meet customer service level agreements and customer expectations.
- Assist with the creation and maintenance of technical documentation.
- Be a self-starter, proactive, highly organized, and capable of working well with individuals at all levels in the organization.
- Be an excellent team player with a proactive mindset, with a passion for working together as a team to achieve goals.
- Possess good interpersonal, written, oral, and analytical skills, as well as being innovative and dedicated.
- Thrive in an environment where you are trusted to work smart and hard without micromanagement.
What you’ll need:
- Experience of identifying and implementing infrastructure upgrade programmes.
- Experience in implementing and troubleshooting infrastructure solutions.
- Continuous improvement mindset and an innovative and collaborative attitude.
- The role requires strong communication skills and the ability to help prioritise and implement business and customer requirements.
- Consistent and clear communication is imperative for this role.
- We expect the Provisioning Engineer to engage with all key stakeholders including the customers across a variety of mediums.
What do we offer you?
- At Gamma, we believe in work-life balance, offering 25 days of annual leave, plus an extra day off for your birthday.
- We also provide a volunteer day to support a charity you care about.
- Enhanced maternity and paternity pay to support you as a parent.
- A contributory pension plan with Gamma’s contribution varying on yours.
- Group income protection and life assurance (four times your salary) for peace of mind.
- Tax-efficient share save and share incentive plans to share in Gamma’s growth.
- Private medical insurance through Vitality for you and your immediate family.
- Electric Vehicle scheme through Octopus and a Cycle to Work scheme for sustainable transport.
A few things to note:
- We can’t offer visa sponsorship or relocation support for this role.
- If you feel you could be a good fit for Gamma but do not think you meet all the requirements, we still encourage you to apply.
Gamma is an equal-opportunity employer. We care about inclusion and value diverse teams where everyone can be their true authentic selves. We encourage people from underrepresented backgrounds to apply. We don’t discriminate based on protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, or marital status.
Product & Voice Ops - Provisioning Engineer - GammaLabs in Manchester employer: Gamma
Contact Detail:
Gamma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Voice Ops - Provisioning Engineer - GammaLabs in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at GammaLabs on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by understanding Gamma's products and services inside out. Dive into their UCaaS offerings and think about how your skills can contribute to their mission. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing complex migration activities, be ready to tackle hypothetical scenarios during your interview. Think through your approach and communicate it clearly to demonstrate your analytical skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Gamma team. Let’s get you that job!
We think you need these skills to ace Product & Voice Ops - Provisioning Engineer - GammaLabs in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Provisioning Engineer role. Highlight your relevant experience in infrastructure projects and migration activities, as this will show us you understand what we're looking for.
Show Off Your Skills: Don’t hold back on showcasing your technical skills! We want to see your problem-solving abilities and how you've tackled challenges in previous roles. Use specific examples to illustrate your points.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out. This will help us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gamma
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to infrastructure and UCaaS products. Be ready to discuss specific projects you've worked on, especially those involving complex migrations or network changes. This will show that you’re not just familiar with the concepts but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've driven issues to resolution in past roles. Gamma is looking for someone who can manage change effectively, so highlight situations where you’ve successfully navigated challenges and improved processes. This will demonstrate your proactive mindset and ability to innovate.
✨Communicate Clearly and Confidently
Since strong communication is key for this role, practice articulating your thoughts clearly. Whether it’s discussing technical details or collaborating with team members, being able to convey your ideas effectively will set you apart. Consider doing mock interviews to refine your delivery.
✨Emphasise Team Collaboration
Gamma values teamwork, so be prepared to discuss how you’ve worked collaboratively in previous roles. Share examples of how you’ve contributed to team goals and supported colleagues. This will show that you’re not just a lone wolf but a team player who thrives in a collaborative environment.
