Product Owner Manager Gamma Global in Manchester

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS). We’re a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

We’re seeking a Product Owner Manager (Global) to strengthen and expand our UK and international numbering footprint, making it easier for our products to be consumed across multiple territories. You’ll define a country-enablement roadmap, run discovery with customers, partners, and product teams, and translate regulatory and operational constraints into clear product decisions. You’ll coordinate Legal, Billing, Support, and Delivery teams to land new markets predictably. Success means more countries live, simpler ordering and number management, and higher international attach rates into products such as Webex for Gamma and Operator Connect.

Working in a fact-based, experience-based, and evidence-based manner, the Product Owner Manager is responsible for ranked product backlogs underpinned by empirical product discovery and validation. You’ll facilitate and orchestrate a framework for setting, prioritising, defining, and validating requirements to deliver measurable business outcomes and value.

What will you be doing day-to-day?

• Build, own, and maintain a Product Backlog that is visible and transparent, using tools such as Jira.
• Own the 1 to n product backlog, working closely with other Product Owner Managers, Senior POMs, the Lead POM, and the Delivery and Design Director to create an aligned, ranked cross-portfolio backlog.
• Define end-to-end user story maps and customer journey maps with key stakeholders, identifying future development needs.
• Develop, maintain, and share product roadmaps, providing clarity on value outcomes across a 12-month horizon.
• Work with end users, technologists, channel teams, and sales teams to embed a strong culture of product discovery and validation.
• Balance risks relating to value, viability, usability, and feasibility.
• Own and clearly communicate delivery commitments, ensuring all dependencies across delivery teams are understood and aligned.
• Review and assess the impact of proposed changes, facilitating documented option assessments to agree and define solutions.
• Act as a central point of reference for product-related changes, clearly communicating how changes may impact one another.

What you’ll need:

• Proven, hands-on IoT or mobile experience.
• Experience developing a deep understanding of customer needs and translating them into clear requirements.
• Ability to combine technical competence with strong business and commercial awareness.
• Experience developing and prioritising product backlogs.
• Strong analytical skills, with the ability to form hypotheses and develop action plans.
• Excellent stakeholder management skills, with confidence to challenge constructively.
• Ability to manage a demanding workload, handle competing priorities, and deliver high-quality products at pace and scale.
• Experience working in Agile environments with multi-disciplinary teams.
• Experience using tools such as Confluence, Jira, Trello, Lucid, and Microsoft 365.
• A solid understanding of Agile artefacts and ceremonies, and how to work effectively with engineering teams.

What do we offer you?

• 25 days annual leave, plus an extra day off for your birthday.
• A volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay.
• A contributory pension plan, with Gamma’s contribution varying depending on yours.
• Group income protection and life assurance at four times your salary.
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality, extending to your immediate family.
• An Electric Vehicle scheme through Octopus and a Cycle to Work scheme.

Unfortunately, we cannot offer visa sponsorship or relocation support for this role. If you feel you could be a good fit for Gamma but do not meet every requirement, we still encourage you to apply.