Gamma in Manchester is seeking a hands-on Product & Voice Ops Team Leader to steer the day-to-day delivery of provisioning, incidents and service requests. You will mentor engineers, coordinate workloads and ensure service levels are met.
This role blends technical depth with people leadership, fostering continuous improvement, root cause analysis and close collaboration with Product, Engineering and Customer teams to enhance operations and customer outcomes.
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Lead, Voice Ops & Provisioning in Manchester employer: Gamma
At Gamma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including generous annual leave, enhanced parental leave, and opportunities for professional development. Join us to be part of a forward-thinking team that values diversity, inclusivity, and work-life balance, ensuring you can thrive both personally and professionally.
