Gamma in Manchester is seeking a Faults CST specialist to take end-to-end ownership of customer faults from initial triage to resolution within our managed services team.
You will resolve issues using diagnostic tools, investigate faults, guide customers through product features, coordinate with team leads, and manage faults in our ticketing system while embracing Gamma's commitment to service quality and continuous learning.
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Hybrid Technical Support & Fault Specialist in Manchester employer: Gamma
At Gamma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including generous annual leave, enhanced parental leave, and opportunities for professional development. Join us to be part of a forward-thinking team that values diversity, inclusivity, and work-life balance, ensuring you can thrive both personally and professionally.