Gamma is recruiting for a Manchester-based role in our managed services team. You will own customer issues from initial query to resolution, delivering excellent service and taking ownership of fault management throughout the journey.
Day-to-day tasks include diagnosing issues, collaborating with other teams, guiding customers through product features, and maintaining fault records in our ticketing system. We value development mindset and clear communication.
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Hybrid Technical Support Engineer - Customer Faults in Manchester employer: Gamma
At Gamma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including generous annual leave, enhanced parental leave, and opportunities for professional development. Join us to be part of a forward-thinking team that values diversity, inclusivity, and work-life balance, ensuring you can thrive both personally and professionally.
