Gamma is seeking a Level 2 CX Support Operations specialist to provide expert technical and operational support for Amazon Connect across our UK client base.
You’ll own incidents end-to-end, investigate issues, and coordinate with internal and external teams to restore service while communicating clearly with customers. The role involves on-call work and contributing to knowledge sharing within the team.
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CX Support Engineer (Tier 2) – Amazon Connect Expert in Manchester employer: Gamma
At Gamma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including generous annual leave, enhanced parental leave, and opportunities for professional development. Join us to be part of a forward-thinking team that values diversity, inclusivity, and work-life balance, ensuring you can thrive both personally and professionally.
