Gamma is seeking a Head of Customer Experience to lead customer and partner outcomes across product, design, and delivery. You will champion customer-centric strategies and collaborates with senior stakeholders to drive measurable improvements.
The role combines strategic leadership with hands-on governance of CX across journeys, personas, research, and service design, shaping decisions from insight to delivery in a fast-growing tech environment.
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Customer Experience Strategy Lead in Manchester employer: Gamma
At Gamma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation. Our commitment to employee growth is evident through our comprehensive benefits package, including generous annual leave, enhanced parental leave, and opportunities for professional development. Join us to be part of a forward-thinking team that values diversity, inclusivity, and work-life balance, ensuring you can thrive both personally and professionally.