Engineer; IP Engineering - GammaLabs

A Bit About Us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who are we looking for?

Reporting to the Manager, IP Engineering, the Engineer role encompasses both Grad and mid-level experienced Network Engineers with a solid background in the design, testing and operational support of standard service provider and optical network technologies and architectures.

What will you be doing day-to-day?

• Engineers are an intrinsic part of Design/Build/Run Teams, dynamically formed to support the complete project and service lifecycle across engineering and operational network, security and network management programs.
• Supporting the network strategy, Engineers will help deliver against the technical and business goals of a project, including requirements gathering, proof of concept work, testing (automation), high level/low level design, scheduling, and deployment of solutions via Automation and Orchestration (CI/CD pipeline) or Manual change.
• Engineers are required to facilitate and support continual engineering/operational demands and requirements, supporting Leads during incident management, fault analysis, diagnostics and remediation.
• Alongside project activity, Engineers will support the technical and communication interface between Leads, Architects, and project stakeholders across the business, keeping abreast of high-level changes, risks, and progress.
• Engineers are required to provide a technical presence on MSO bridge calls, participate in a 24/7 call-out rota and provide BAU and out-of-hours support across project/solution deployment and change activity.
• Support, implement and test disaster recovery and business continuity plans, reviewing and updating regularly to ensure they stay effective.
• As part of daily checks and in coordination with the TOC, review data from network monitoring and alerting platforms to identify, escalate, and help resolve indicators of network performance and capacity issues.

What you’ll need:

• Has completed a technology graduate scheme/program.
• A strong networking background encompassing design and operational support of IP, Security and OTN technologies across Service Provider, Access, Data Centre/Cloud and Management Architectures.
• Excellent analytical and troubleshooting skills.
• Good understanding of IP, TCP/IP, UDP, BGP, ISIS, OSPF, MPLS, and OTN Technologies and protocols.
• Experience and proficiency with network, alert and inventory/asset management tools like Netbox, NetPicker, SolarWinds, Wireshark, Grafana, Big Panda or similar.
• Automation experience across frameworks, libraries and orchestration tools using Python, Terraform, Ansible, PyTest, Jenkins, GitLab etc;
• Certifications such as Cisco's CCNA/CCNP, Juniper's JNCIA/JNCIP, or equivalent.

What do we offer you?

• 25 days of annual leave, plus an extra day off for your birthday.
• A volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay.
• A contributory pension plan.
• Group income protection and life assurance (four times your salary).
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality.
• An Electric Vehicle scheme and a Cycle to Work scheme.

A few things to note

• Unfortunately, we can't offer visa sponsorship or relocation support for this role.
• This role is Hybrid from our Manchester office.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply.
• Gamma is an equal-opportunity employer.
• We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
• We are a family-friendly employer with a culture based on trust, autonomy, and flexibility.