T2 Cyber Security Analyst - Enterprise Markets in Bradford

Cyber Security Analyst (Tier 2)

Hybrid working from Bradford

A bit about us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who are we looking for?

Join our dedicated customer on-prem service desk team to monitor and respond to cybersecurity incidents for our strategic customer. Your focus will be on detecting, investigating, and resolving security incidents, utilizing your technical skills and security knowledge.

As a Cyber Security Analyst – Tier 2 you will report to the Service Desk Manager and support our Managed Detection and Response (MDR) technologies and security incident handling. The ideal candidate will have a good understanding of security principles, networking, threat actors, and threat vectors. Finally, you will possess good problem-solving and communication skills to take a proactive approach to identifying areas of customer security improvements.

In this fast-paced environment, you will regularly collaborate with experienced security professionals to enhance our customers’ security posture from emerging cyber threats 24/7/365.

What will you be doing day-to-day?

• Analysis: Monitor and analyse security alerts using SIEM tools, conduct initial triage of incidents, and assist in investigating breaches and vulnerabilities through a ticketing system.
• Documentation: Record incidents, actions taken, and provide resolutions per company SOPs.
• Customer Support: Address security and technical queries, escalate issues as needed, often reporting in to customer senior management.
• Collaboration: Work with team members to enhance security protocols and improve incident response. Working closely with internal network support teams and 24/7 SOC.
• Incident Handling: Provide initial triage of alerts, escalate incidents to customers and where applicable senior analysts.
• Security Measures: Assist in implementing security measures like tuning and use case development.
• Communication: Collaborate with cross-functional teams, communicate security requirements to stakeholders, and ensure successful handovers to support teams.
• Research: Proactively stay informed about emerging threats, technologies, and regulatory changes.

What you’ll need:

• Experience dealing with attack types, threat detection, incident response, risk management, and familiarity with security tools (e.g., SIEM, Firewalls, IDS/IPS, Antivirus).
• Understanding of TCP/IP, VPNs, Firewalls, Common Ports, OSI Model.
• Understanding of Best Practices, Security Standards, Policies, and Governance frameworks.
• Basic knowledge of hybrid cloud architectures and their complexities.
• Understanding of corporate networks, attack vectors, threat actor TTPs, and various threat intelligence models.
• Ability to make decisions under pressure.
• Strong Problem-Solving skills.
• Strong communication and interpersonal skills.

What do we offer you?

• 25 days of annual leave, plus an extra day off for your birthday.
• A volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay.
• A contributory pension plan.
• Group income protection and life assurance (four times your salary).
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality.
• An Electric Vehicle scheme and a Cycle to Work scheme.

A few things to note

Unfortunately, we can’t offer visa sponsorship or relocation support for this role. This role requires hybrid working from our client site in their Bradford office. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.