Hybrid Customer Support Specialist in Glasgow
Hybrid Customer Support Specialist

Hybrid Customer Support Specialist in Glasgow

Glasgow Full-Time 28800 - 43200 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional customer support to key clients in a dynamic environment.
  • Company: Leading telecommunications company based in Glasgow with a focus on innovation.
  • Benefits: Full-time role with shift rotations, personal and professional growth opportunities.
  • Why this job: Join a collaborative team and make a real difference in communication solutions.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Inclusive culture that values teamwork and personal development.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading telecommunications company in Glasgow is seeking a Customer Support Technician to deliver exceptional service to key clients. In this full-time role with shift rotations from Monday to Friday, you will support our largest clients and help drive our mission of providing innovative communication solutions across the UK.

Join a dynamic team that values collaboration and inclusivity, offering opportunities for personal and professional growth.

Hybrid Customer Support Specialist in Glasgow employer: Gamma Telecom

As a leading telecommunications company in Glasgow, we pride ourselves on fostering a vibrant work culture that champions collaboration and inclusivity. Our employees enjoy comprehensive benefits, flexible working arrangements, and ample opportunities for personal and professional development, making us an excellent employer for those seeking a meaningful career in customer support.
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Contact Detail:

Gamma Telecom Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hybrid Customer Support Specialist in Glasgow

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Support Specialist role.

✨Tip Number 2

Prepare for the interview by researching the company and its values. We want to see how you align with our mission of providing innovative communication solutions. Show us your passion for customer support and how you can contribute to our dynamic team!

✨Tip Number 3

Practice common interview questions, especially those related to customer service scenarios. We love candidates who can demonstrate their problem-solving skills and ability to handle challenging situations with grace.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website to make sure your application gets the attention it deserves!

We think you need these skills to ace Hybrid Customer Support Specialist in Glasgow

Customer Service Skills
Communication Skills
Problem-Solving Skills
Technical Support
Collaboration
Adaptability
Time Management
Attention to Detail

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Customer Support Specialist role. We want to see how your skills can help us deliver exceptional service to our clients!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer support and how you can contribute to our mission of providing innovative communication solutions.

Showcase Your Communication Skills: As a Customer Support Technician, strong communication is key. Make sure your application reflects your ability to communicate clearly and effectively, both in writing and verbally.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!

How to prepare for a job interview at Gamma Telecom

✨Know the Company Inside Out

Before your interview, do some homework on the telecommunications company. Understand their mission, values, and the innovative communication solutions they offer. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Showcase Your Customer Support Skills

Prepare specific examples from your past experiences where you delivered exceptional customer service. Highlight situations where you resolved issues effectively or went above and beyond for a client. This will demonstrate your capability to support their key clients.

✨Emphasise Teamwork and Collaboration

Since the role values collaboration, be ready to discuss how you've worked in teams before. Share stories that illustrate your ability to communicate well with others and contribute positively to a team environment. This will resonate well with their dynamic team culture.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, opportunities for professional growth, or how they measure success in customer support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Hybrid Customer Support Specialist in Glasgow
Gamma Telecom
Location: Glasgow
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  • Hybrid Customer Support Specialist in Glasgow

    Glasgow
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • G

    Gamma Telecom

    50-100
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