Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and deliver technical training on Cisco Webex and UCaaS solutions.
- Company: Join Gamma, a leading supplier of Unified Communications in Europe.
- Benefits: Enjoy 25 days annual leave, volunteer days, and private medical insurance.
- Why this job: Make an impact by empowering partners with essential technical skills.
- Qualifications: Strong background in Cisco Webex and experience in technical training.
- Other info: Hybrid role with a focus on work-life balance and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
A bit about us
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Who we are looking for?
As a Technical Sales Specialist (Cisco), you will play a key role in equipping our wholesale channel partners with the knowledge and skills to deploy, configure, and support primarily our Cisco Webex and associated CX portfolio, including enterprise grade Webex Contact Centre. You will be responsible for developing and delivering technical training programmes that ensure partners are proficient in solution architecture, integration, troubleshooting, and best practice deployment whilst offering a managed service solution for the more complex deployments.
What will you be doing day-to-day?
- Technical Enablement: Design and deliver in-depth technical training covering Cisco Webex, CCaaS, APIs, integrations, and Gamma's associated services.
- Hands-On Training: Provide practical, lab-based learning sessions including system configuration, provisioning, call flows, and feature demonstrations.
- Certification Readiness: Prepare partners for Cisco and Gamma technical accreditations through structured learning paths.
- Content Development: Produce detailed technical guides, configuration playbooks, solution diagrams, and e-learning modules.
- Solution Expertise: Act as a subject matter expert for Cisco Webex and CCaaS within Gamma's wholesale partner ecosystem.
- Partner Support: Provide technical knowledge transfer during partner onboarding and assist with advanced troubleshooting when required.
- Collaboration: Work closely with Product teams to maintain training content accuracy and incorporate platform updates and enhancements.
- Continuous Improvement: Evaluate training delivery effectiveness through assessments, feedback, and performance metrics.
What you will need:
- Strong technical background in Cisco Webex (Calling, Meetings, Messaging) or UCaaS based equivalent, and cloud contact centre platforms (CCaaS).
- Experience delivering technical training or enablement to partners, resellers, or internal technical teams.
- Proficient in solution design, configuration, troubleshooting, and integration of UCaaS/CCaaS platforms.
- Familiarity with networking fundamentals (SIP, RTP, QoS, SBCs, firewalls) and how they impact UC and CCaaS deployments.
- Excellent technical documentation, presentation, and facilitation skills.
- Ability to explain complex technical concepts clearly to mixed-ability audiences.
- Hands-on experience with partner labs, demo environments, or sandbox systems.
- Cisco certifications (e.g., CCNP Collaboration, Cisco Webex Collaboration Specialist, CCaaS vendor certs) preferred, but will also consider experience.
- Previous exposure to channel/wholesale environments desirable.
What do we offer you?
- 25 days of annual leave, plus an extra day off for your birthday.
- A volunteer day to support a charity that matters to you.
- Enhanced maternity and paternity pay.
- A contributory pension plan.
- Group income protection and life assurance (four times your salary).
- Tax-efficient share save and share incentive plans.
- Private medical insurance through Vitality.
- An Electric Vehicle scheme and a Cycle to Work scheme.
A few things to note
- We can't offer visa sponsorship or relocation support for this role.
- This role is Hybrid from our Manchester, London or Newbury office.
- If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply.
- Gamma is an equal-opportunity employer.
- We care about inclusion and believe in having diverse teams.
- We value each person and their range of backgrounds.
- We don’t discriminate based on any protected characteristics.
- We are a family-friendly employer with a culture based on trust, autonomy, and flexibility.
For recruitment agencies, we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
Technical Sales Specialist employer: Gamma Telecom Ltd
Contact Detail:
Gamma Telecom Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research Gamma's products and services, especially around Cisco Webex and UCaaS. This will help you speak their language during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves technical training and practical sessions, brush up on your skills with Cisco Webex and CCaaS platforms. Practice makes perfect, and it’ll boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gamma family!
We think you need these skills to ace Technical Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Sales Specialist role. Highlight your experience with Cisco Webex and UCaaS, and don’t forget to showcase any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Be sure to mention your experience in delivering technical training and your understanding of partner support.
Showcase Your Technical Skills: Since this role is all about technical enablement, make sure to highlight your hands-on experience with Cisco products and your ability to explain complex concepts clearly. We love seeing examples of how you've successfully trained others or solved technical challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Gamma family!
How to prepare for a job interview at Gamma Telecom Ltd
✨Know Your Tech Inside Out
As a Technical Sales Specialist, you'll need to be well-versed in Cisco Webex and CCaaS platforms. Brush up on your technical knowledge, especially around solution architecture and troubleshooting. Be ready to discuss specific features and how they can benefit potential clients.
✨Showcase Your Training Skills
Since you'll be delivering training programmes, prepare to demonstrate your ability to explain complex concepts clearly. Think of examples from your past experiences where you successfully trained others, and be ready to share those stories during the interview.
✨Prepare for Hands-On Scenarios
Expect practical questions or scenarios during the interview. Familiarise yourself with lab-based learning sessions and be prepared to discuss how you would conduct hands-on training. This will show that you can effectively engage partners and enhance their learning experience.
✨Emphasise Collaboration and Continuous Improvement
Gamma values teamwork and ongoing development. Be ready to talk about how you've collaborated with product teams or evaluated training effectiveness in the past. Highlight your commitment to continuous improvement and how you can contribute to maintaining accurate training content.
