Agile Delivery Lead in Manchester

A bit about us

At Gamma, we are more than just a leader in Unified Communications as a Service (UCaaS); we are a dynamic, forward-thinking team, revolutionising the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

What will you be doing day-to-day?

In this role, you will lead & co-ordinate successful Agile iterations delivering transformational change across the Enterprise Markets Business Unit. You will be responsible for both instilling & driving maturity of Agile best practice across the business. The Agile Delivery Lead acts as a key figure guiding cross-functional teams to deliver projects iteratively & incrementally while maintaining focus on efficiency, collaboration and continuous improvement.

Key responsibilities:

• Facilitating Agile Practices - Ensuring the team follow Agile principles (such as Scrum, Kanban or other frameworks) by facilitating ceremonies like stand-ups, sprint planning, reviews and retrospectives across multiple teams.
• Utilise Atlassian toolset (Jira, Confluence) to manage sprint backlogs, workflows, and reporting; ensuring data integrity and meaningful metrics are tracked and promoted.
• Aligning with Business Goals - Remaining outcome focused, ensuring the teams efforts align with our strategic objectives and priorities.
• Ensuring Delivery - Working with product owners, stakeholders and the team to ensure the product is delivered on time, within scope and meeting quality expectations.
• Removing Roadblocks - Identify and address impediments or challenges that hinder team progress / productivity, ensuring smooth delivery of value.
• Coaching and Mentoring - Guiding teams in Agile best practices, fostering a culture of collaboration and continuous improvement. Engagement with all stakeholders to improve Agile understanding and practices to support the adoption and scaling of Agile methodologies / working practices across the business.
• Monitoring Progress - Develop and maintain Agile dashboards and reports to track progress, velocity, and other key performance indicators to identify areas for improvement.
• Effective Planning - Support portfolio-level planning and coordination, including contributing to Quarterly Planning and Scrum of Scrums.
• Operational Development - Contextually assess, propose and implement plans to adopt Agile best practice. Hold regular assessments to review/drive effectiveness & develop our maturity, working closely with the Product Owner and the team to realise these improvements.

What You'll Need:

• Proven experience as a Delivery Lead in Agile environments with evidence delivering transformational change.
• Deep understanding of how to apply Agile methodologies, frameworks & practices, in particular Scrum.
• Recognised Scrum Master certification desirable (Certified ScrumMaster, Professional Scrum Master, SAFe Scrum Master etc).
• Experience in Agile coaching and driving Agile adoption across teams.
• Strong proficiency in Jira, including configurations, workflows, and reporting is essential.
• Excellent facilitation, communication, and stakeholder management skills.
• Ability to work across multiple teams and adapt to changing priorities.

What do we offer you?

• 25 days of annual leave, plus an extra day off for your birthday.
• A volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay and childcare vouchers.
• Pension plan with contributions of 4.59% from Gamma.
• Group income protection and life assurance (four times your salary).
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality, which extends to your immediate family.
• Electric Vehicle scheme through Octopus and a Cycle to Work scheme.

A few things to note:

• Unfortunately, we can't offer visa sponsorship or relocation support for this role.
• This role is home based but will require weekly or biweekly visits to our London office.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply.
• Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
• We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
• We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
• We are a family-friendly employer with a culture based on trust, autonomy, and flexibility.