Cyber Security Analyst - Tier 1 in Luton

A bit about us

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.

Who Are We Looking For?

We’re looking for a Cyber Security Analyst – Tier 1 to join our Security Operations Centre (SOC) team. In this role, you’ll monitor and respond to cybersecurity incidents, analyze threats, and contribute to strengthening the security posture of our customers. If you have a strong understanding of cybersecurity principles, networking, and threat detection, and you thrive in a fast-paced, collaborative environment, this role is an excellent opportunity to grow your career in cyber security.

What Will You Be Doing Day-to-Day?

• Threat Monitoring & Analysis: Use SIEM tools to monitor and analyze security alerts, conduct initial triage, and investigate security breaches.
• Incident Response: Handle and escalate security incidents effectively, ensuring swift resolution and minimal impact.
• Customer Support: Address security-related queries, escalate critical issues, and provide expert guidance to customers.
• Security Documentation: Maintain clear records of incidents, actions taken, and resolutions, following company protocols.
• Security Enhancements: Assist in tuning security measures, developing use cases, and improving detection capabilities.
• Collaboration: Work closely with internal teams and external customers to enhance security protocols and response strategies.
• Continuous Learning: Stay up to date with emerging cyber threats, new attack techniques, and industry best practices.
• Cross-Functional Communication: Work with key stakeholders to ensure security requirements are understood and properly implemented.

What You’ll Need

• Experience in cybersecurity principles, attack detection, incident response, and security frameworks.
• Understanding of networking fundamentals, including TCP/IP, VPNs, firewalls, and threat intelligence models.
• Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.
• Demonstrable experience in conveying complex security concepts to technical and non-technical stakeholders.
• Knowledge of cloud security principles and hybrid cloud environments.
• A proactive approach to staying updated on industry trends, new threats, and best practices.
• Previous experience in a SOC or cybersecurity support role.
• Relevant certifications such as CompTIA Security+, CEH, or similar.
• Familiarity with regulatory compliance standards like GDPR, ISO 27001, and PCI DSS.
• Hands-on experience with SIEM technologies such as QRadar, Azure Sentinel, or Elastic SIEM.
• Understanding of endpoint security, IAM, and data protection best practices.
• Knowledge of both Microsoft Windows and Linux-based operating systems.
• Security Clearance (or the ability to obtain it).
• Must be willing to undergo SC clearance as part of the role.

What do we offer you?

• 25 days of annual leave, plus an extra day off for your birthday.
• A volunteer day to support a charity that matters to you.
• Enhanced maternity and paternity pay.
• A contributory pension plan.
• Group income protection and life assurance (four times your salary).
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality, which extends to your immediate family.
• An Electric Vehicle scheme through Octopus and a Cycle to Work scheme.

A few things to note

• We can’t offer visa sponsorship or relocation support for this role.
• This role is Hybrid from our Luton office - Shift Pattern: 24/7/365 rotating shifts, including nights, weekends, and holidays.
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply.

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.

We don’t discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.