Gamma Communications plc in Manchester is seeking a CX Support Consultant to provide confident Tier 2 technical and operational support across Amazon Connect and CX tooling. You will own incidents end-to-end and collaborate with internal teams to maintain service quality.
This hybrid role offers the chance to join a fast-growing, customer-focused team that values initiative, clear communication, and continual service improvement.
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Hybrid Manchester: Amazon Connect Support Specialist employer: Gamma Communications plc
At Gamma, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through comprehensive development opportunities, competitive benefits like subsidised private medical insurance, and a generous leave policy, all designed to support a healthy work-life balance. Join us in our UK office and be part of a forward-thinking team that values diversity and empowers you to make a meaningful impact in the tech industry.
