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For Companies At a Glance
- Tasks: Deliver engaging training sessions and support staff in mastering GiG's products.
- Company: Join a dynamic iGaming company with a focus on innovation and learning.
- Benefits: Enjoy hybrid work, international health insurance, and a birthday day off.
- Why this job: Be part of an exciting team that shapes the future of gaming.
- Qualifications: Strong communication skills and a passion for teaching and learning.
- Other info: Great career growth opportunities in a multicultural environment.
The predicted salary is between 30000 - 42000 £ per year.
GiG's Product Training team handles external operator as well as internal staff training on subjects ranging across the whole iGaming industry and GiG's products. We play a key role in launching new and exciting Casino and Sportsbook brands, as well as being responsible for the training of GiG employees and GiG's internal brands.
Key Responsibilities
- Deliver induction and product training to internal GiG operators and GiG staff.
- Deliver Escalations training to all staff using the GiG Core platform.
- Maintain existing documentation and teaching resources.
- GiG internal help desk for product related questions.
- Maintain the team's knowledge sharing channels.
- Contribute to the company's culture of learning.
- Aid in the delivery of the team's development projects and objectives.
Requirements
- University level English language skills, with a proven ability to write extensive documents.
- Extensive project management abilities, able to handle multiple simultaneous projects.
- Excellent time-management and can work unsupervised for the most part.
- Exceptional communication, interpersonal, teaching and presentation skills.
- Proven ability to quickly learn all aspects of technical software product.
- Excellent reading and writing skills.
- Experience training staff in a medium/large size business.
- Strong passion for learning new skills, tools, processes, and techniques and teaching that knowledge to others.
- Ability to travel to client sites to deliver training, sometimes with short notice.
- Experience working in a multi-cultural team environment.
- Ability to apply and adjust training techniques in accordance with the audience's needs and training content.
- Bachelor's degree in Management, English or Business discipline preferred.
Benefits
- Great career development opportunities.
- Hybrid working model.
- International Health Insurance.
- Health and Wellbeing Package (350 EUR per year).
- Birthday Day Off.
- Me Time - 1 day off per year.
Tech Training Assistant in Newport employer: Gaming Innovation Group
Contact Detail:
Gaming Innovation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Training Assistant in Newport
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GiG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to training and project management. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your passion for learning! During interviews, share examples of how you've adapted your training techniques in the past. This will demonstrate your ability to connect with diverse audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the GiG team.
We think you need these skills to ace Tech Training Assistant in Newport
Some tips for your application 🫡
Show Off Your Writing Skills: Since the role requires excellent English language skills, make sure your application showcases your writing prowess. Use clear and concise language, and don’t shy away from demonstrating your ability to create extensive documents.
Tailor Your Application: We want to see how you fit into our team! Tailor your CV and cover letter to highlight your project management experience and training skills. Mention specific examples that relate to the responsibilities listed in the job description.
Be Yourself: Let your personality shine through! We value exceptional communication and interpersonal skills, so don’t hesitate to express your passion for learning and teaching. A bit of your unique flair can make your application stand out.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Gaming Innovation Group
✨Know Your Stuff
Make sure you’re well-versed in GiG's products and the iGaming industry. Brush up on any technical software related to the role, as being able to discuss these confidently will show your passion and readiness for the position.
✨Show Off Your Teaching Skills
Since the role involves training others, prepare to demonstrate your teaching techniques. Think of examples where you've successfully trained staff before, and be ready to explain how you adapt your methods to suit different audiences.
✨Project Management Prowess
Highlight your project management experience. Be prepared to discuss how you’ve handled multiple projects simultaneously, and share specific examples that showcase your time-management skills and ability to work independently.
✨Cultural Fit Matters
GiG values a culture of learning, so express your enthusiasm for continuous development. Share your experiences in multi-cultural environments and how you contribute to a positive team culture, as this will resonate well with the interviewers.
