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For Companies At a Glance
- Tasks: Deliver engaging training sessions and support staff in mastering GiG's products.
- Company: Join a dynamic team at a leading iGaming company in Malta.
- Benefits: Enjoy hybrid work, international health insurance, and a birthday day off.
- Why this job: Be part of an exciting industry and help others learn and grow.
- Qualifications: Strong communication skills and a passion for teaching and learning.
- Other info: Great career development opportunities in a multicultural environment.
The predicted salary is between 36000 - 60000 £ per year.
GiG's Product Training team handles external operator as well as internal staff training on subjects ranging across the whole iGaming industry and GiG's products. We play a key role in launching new and exciting Casino and Sportsbook brands, as well as being responsible for the training of GiG employees and GiG's internal brands.
Key Responsibilities
- Deliver induction and product training to internal GiG operators and GiG staff.
- Deliver Escalations training to all staff using the GiG Core platform.
- Maintain existing documentation and teaching resources.
- GiG internal help desk for product related questions.
- Maintain the team's knowledge sharing channels.
- Contribute to the company's culture of learning.
- Aid in the delivery of the team's development projects and objectives.
Requirements
- University level English language skills, with a proven ability to write extensive documents.
- Extensive project management abilities, able to handle multiple simultaneous projects.
- Excellent time-management and can work unsupervised for the most part.
- Exceptional communication, interpersonal, teaching and presentation skills.
- Proven ability to quickly learn all aspects of technical software product.
- Excellent reading and writing skills.
- Experience training staff in a medium/large size business.
- Strong passion for learning new skills, tools, processes, and techniques and teaching that knowledge to others.
- Ability to travel to client sites to deliver training, sometimes with short notice.
- Experience working in a multi-cultural team environment.
- Ability to apply and adjust training techniques in accordance with the audience's needs and training content.
- Bachelor's degree in Management, English or Business discipline preferred.
Benefits
- Great career development opportunities.
- Hybrid working model.
- International Health Insurance.
- Health and Wellbeing Package (350 EUR per year).
- Birthday Day Off.
- Me Time - 1 day off per year.
Locations
Tech Training Assistant in Newport, Wales employer: Gaming Innovation Group
Contact Detail:
Gaming Innovation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Training Assistant in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GiG on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to training and tech. We can even role-play with a friend to boost our confidence!
✨Tip Number 3
Show off your passion for learning! During interviews, share examples of how you've adapted your training techniques in the past. It’ll show we’re a great fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Tech Training Assistant in Newport, Wales
Some tips for your application 🫡
Show Off Your Writing Skills: Since the role requires excellent English language skills, make sure your application showcases your writing prowess. Use clear and concise language, and don’t shy away from demonstrating your ability to create extensive documents.
Tailor Your Application: We want to see how you fit into our team! Tailor your CV and cover letter to highlight your project management experience and training skills. Mention specific examples that relate to the responsibilities listed in the job description.
Be Yourself: Let your personality shine through! We value exceptional communication and interpersonal skills, so don’t hesitate to express your passion for learning and teaching. A bit of your unique flair can make your application stand out.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Gaming Innovation Group
✨Know Your Stuff
Make sure you’re well-versed in the iGaming industry and GiG's products. Brush up on their training methods and be ready to discuss how you can contribute to their training initiatives. This shows your genuine interest and preparedness.
✨Showcase Your Communication Skills
As a Tech Training Assistant, communication is key. Prepare examples of how you've effectively communicated complex information in the past. Practice explaining technical concepts in simple terms, as this will demonstrate your teaching abilities.
✨Project Management Prowess
Be ready to discuss your project management experience. Think of specific instances where you successfully managed multiple projects simultaneously. Highlight your time-management skills and how you prioritise tasks to meet deadlines.
✨Cultural Fit Matters
GiG values a culture of learning and collaboration. Be prepared to talk about your experiences working in diverse teams and how you adapt your training techniques to suit different audiences. Show them you’re not just a fit for the role, but for their team too!
