Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)
Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)

Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)

Cardiff Full-Time 15900 - 22000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers to retain magazine subscriptions and ensure their satisfaction.
  • Company: Leading media company in Cardiff with a focus on inclusivity.
  • Benefits: Competitive salary, uncapped leave, and performance-based bonuses.
  • Why this job: Join a diverse team and make a real difference in customer experience.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Hybrid role offering flexibility and growth opportunities.

The predicted salary is between 15900 - 22000 £ per year.

A leading media company in Cardiff is seeking a Sales & Retention assistant responsible for retaining magazine subscription customers. The ideal candidate will handle customer inquiries, achieve monthly targets, and ensure customer satisfaction.

This hybrid role offers an expected salary of £26,500 along with perks like uncapped leave and bonus opportunities based on performance. Join a diverse team committed to creating an inclusive work environment.

Magazine Subscriptions Retention Specialist – Hybrid (Cardiff) employer: gamigo AG

As a leading media company in Cardiff, we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and employee growth. Our Magazine Subscriptions Retention Specialist role not only offers competitive salary and performance-based bonuses but also the unique advantage of hybrid working, allowing for a balanced work-life experience. Join us to be part of a supportive team dedicated to customer satisfaction and professional development.
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Contact Detail:

gamigo AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)

Tip Number 1

Get to know the company inside out! Research their magazine offerings, understand their target audience, and be ready to discuss how you can help retain those subscribers. This shows you're genuinely interested and prepared.

Tip Number 2

Practice your communication skills! As a Sales & Retention assistant, you'll need to handle customer inquiries with ease. Role-play common scenarios with friends or family to build your confidence and refine your approach.

Tip Number 3

Set clear goals for yourself during the interview process. Think about what you want to achieve in this role and how you can contribute to the team's success. Sharing these aspirations can impress your interviewers!

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)

Customer Service Skills
Sales Skills
Retention Strategies
Target Achievement
Communication Skills
Problem-Solving Skills
Time Management
Team Collaboration
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Magazine Subscriptions Retention Specialist. Highlight any relevant experience in sales or customer service, and don’t forget to mention your ability to meet targets and ensure customer satisfaction.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about retaining customers and how your skills align with our goals. Keep it engaging and personal – we want to see your personality!

Showcase Your Communication Skills: As a Sales & Retention assistant, strong communication is key. In your application, demonstrate your ability to handle inquiries effectively. Use clear and concise language, and don’t shy away from showing off your problem-solving skills.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at gamigo AG

Know Your Stuff

Before the interview, make sure you’re familiar with the company’s magazine offerings and their target audience. Research their subscription models and any recent changes in the industry. This will show that you’re genuinely interested and prepared to discuss how you can contribute to retaining customers.

Showcase Your People Skills

As a Sales & Retention assistant, your ability to connect with customers is key. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your communication skills and your approach to ensuring customer satisfaction.

Set Clear Goals

Since achieving monthly targets is part of the role, be ready to discuss how you set and meet your own goals. Share specific strategies you’ve used in previous roles to achieve sales or retention targets. This will demonstrate your proactive mindset and commitment to performance.

Embrace Diversity

The company values an inclusive work environment, so be prepared to discuss how you can contribute to this culture. Think about experiences where you’ve worked with diverse teams or customers, and how you’ve adapted your approach to meet different needs. This will show that you align with their values.

Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)
gamigo AG
Location: Cardiff
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  • Magazine Subscriptions Retention Specialist – Hybrid (Cardiff)

    Cardiff
    Full-Time
    15900 - 22000 £ / year (est.)
  • G

    gamigo AG

    50-100
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