Future, the multi-brand media group, is hiring a Customer Service Advisor in Cardiff on a 6-month fixed-term contract. You’ll be the main contact for customers, assisting them as they complete online comparisons and clarify product information.
The role is hybrid, with three days per week in our Cardiff office. You’ll handle inquiries across phone, email, live chat and social media, using Word, Excel and Google Suite to track issues and resolve queries.
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Hybrid Cardiff: Customer Service Associate (6-Month FTC) employer: gamigo AG
At Future, we pride ourselves on being a dynamic and inclusive employer, offering our Studio Manager the chance to thrive in a vibrant London office environment. With benefits like uncapped leave, enhanced parental leave, and a share incentive plan, we prioritise employee well-being and growth, ensuring that our team members are supported both personally and professionally. Join us to be part of a creative powerhouse where your contributions directly impact our success and the communities we serve.