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For Companies At a Glance
- Tasks: Join our Logistics Team to analyse and test digital logistics systems.
- Company: Games Workshop is a leading tabletop gaming company known for creativity and community.
- Benefits: Enjoy 33 days holiday, a pension scheme, profit share bonuses, and generous staff discounts.
- Why this job: Be part of a dynamic team, solve real problems, and contribute to exciting projects.
- Qualifications: Experience in system testing and warehouse management systems is essential; strong communication skills are a must.
- Other info: Located near Nottingham city centre with easy transport links and free parking.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Games Workshop has a new opportunity for an Operational Support Specialist to join our Logistics Team at our EMG distribution hub. Reporting to the Global Logistics Systems Manager, you will partner with the business to ensure the effective implementation and use of our digital logistics systems and services. Analysing and testing data will enable the successful delivery of our solutions.
Responsibilities
- Review and analyse specifications and requirements to produce detailed test plans, test scripts, test cases, and test exit reports to ensure delivery of high‑quality products.
- Understand requirements to support Logistics and IT integrations with testing major projects.
- Conduct hands‑on system testing and work with warehouse management systems; familiarity with DevOps, Inteq IWS and nShift Carrier Delivery is beneficial.
- Escalate and triage issues to vendors as needed; ensure all parties understand terminology and provide ongoing daily monitoring and support to operations to identify and eradicate issues before they slow or stop the operation.
- Communicate findings clearly and work with the team to ensure issues are resolved; provide advice and training to operatives to ensure correct processes are followed to enable the system to function as designed.
Qualifications
- Hands‑on experience of system testing and warehouse management systems.
- Knowledge of DevOps, Inteq IWS, and nShift Carrier Delivery is advantageous.
- Strong communication, problem‑solving, and collaborative skills with the ability to work at pace.
Location
The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.
Benefits
- 33 days holiday per year (including public holidays).
- Matching contributory pension scheme up to 7.5%.
- Profit share bonus (subject to GW meeting profit targets).
- Option to join the Share Save scheme.
- Staff discount of between 25% and 50% on products.
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Operational Support Specialist employer: Games Workshop Limited
Contact Detail:
Games Workshop Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Specialist
✨Tip Number 1
Familiarise yourself with the specific logistics systems mentioned in the job description, such as DevOps, Inteq IWS, and nShift Carrier Delivery. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with current or former employees of Games Workshop, especially those in logistics or operational roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss real-life examples of how you've successfully handled system testing and problem-solving in previous roles. Being able to articulate your experience clearly will show that you have the practical skills needed for the Operational Support Specialist position.
✨Tip Number 4
Stay updated on the latest trends and best practices in logistics and operational support. This knowledge can be a great conversation starter and will help you stand out as a candidate who is proactive and engaged in the industry.
We think you need these skills to ace Operational Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Operational Support Specialist position. Tailor your application to highlight relevant experience in system testing and warehouse management systems.
Craft a Tailored CV: Your CV should reflect your hands-on experience with logistics systems and any familiarity with DevOps, Inteq IWS, and nShift Carrier Delivery. Use specific examples to demonstrate your problem-solving and collaborative skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight how your skills align with the job requirements and provide examples of how you've successfully resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operational Support Specialist role.
How to prepare for a job interview at Games Workshop Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Operational Support Specialist. Familiarise yourself with logistics systems, testing processes, and the specific tools mentioned in the job description, such as DevOps and nShift Carrier Delivery.
✨Prepare for Technical Questions
Expect questions related to system testing and warehouse management systems. Brush up on your knowledge of these areas and be ready to discuss your hands-on experience and how you've tackled similar challenges in the past.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be prepared to explain complex technical issues in simple terms, as you may need to communicate findings to non-technical team members.
✨Demonstrate Problem-Solving Abilities
Think of examples from your previous experiences where you successfully identified and resolved issues. Highlight your analytical skills and how you approach problem-solving, especially in a fast-paced environment.