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- Tasks: Welcome customers and guide them through the exciting worlds of Warhammer.
- Company: Join a global leader in the gaming industry with over 550 stores worldwide.
- Benefits: Enjoy competitive pay, pension schemes, training, and awesome staff discounts.
- Why this job: Be part of a fun community and help keep the Warhammer hobby alive!
- Qualifications: Customer-focused, cheerful, and professional attitude is essential.
- Other info: Work independently in a dynamic environment with great career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer. Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.
If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you. As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.
We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
Warhammer Basildon is a single staffed store. The ability to enjoy working independently, being organised and able to present yourself professionally at all times will be of high importance in this role.
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you'll get to work in a fun environment with an engaging customer base.
How to Apply
Closing date: Applications for this role close on Sunday 8th March 2026. To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application. When you're ready, please click apply, below. If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us.
To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.
Find the team that plays to your strengths and talents. Work with the worlds of Warhammer around the globe. Discover what makes our unique company great.
Warhammer Store Manager: Basildon, UK employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warhammer Store Manager: Basildon, UK
✨Tip Number 1
Get to know the Warhammer universe inside out! Dive into the lore, the miniatures, and the gameplay. This way, when you chat with customers, you can share your passion and knowledge, making their experience unforgettable.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to get comfortable engaging with different types of customers. Remember, a cheerful and professional attitude can turn a casual visitor into a loyal fan!
✨Tip Number 3
Show off your organisational skills! Think about how you would manage the store on your own. Create a plan for how to keep everything running smoothly while providing top-notch service to every customer that walks through the door.
✨Tip Number 4
When you're ready to apply, don't forget to showcase your personality in your application video or letter. Let us see your enthusiasm for the Warhammer hobby and how you can contribute to our community. And remember, applying through our website is the best way to get noticed!
We think you need these skills to ace Warhammer Store Manager: Basildon, UK
Some tips for your application 🫡
Show Your Passion: Let your love for Warhammer shine through in your application! Whether it's in your letter or video, share what the hobby means to you and how you can bring that enthusiasm to our store.
Be Yourself: We want to get to know the real you! Don’t be afraid to show your personality in your application. A cheerful and professional vibe will go a long way in making a memorable impression.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Focus on customer service and any retail experience you have, as these are key for us at Games Workshop.
Follow Our Application Process: Remember to apply through our website! It’s super easy, and you’ll find all the info you need there. Plus, it shows us you’re serious about joining the team!
How to prepare for a job interview at Games Workshop Group PLC
✨Know Your Warhammer Stuff
Before the interview, brush up on your knowledge of Warhammer miniatures and the different worlds within the franchise. Being able to discuss your favourite aspects or recent releases will show your passion and understanding of the hobby, which is crucial for this role.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you turned a customer interaction into a memorable one. Whether it’s a time you helped someone find the perfect miniature or created a fun atmosphere, be ready to share these stories to demonstrate your customer-focused attitude.
✨Emphasise Your Independence
Since this is a single-staffed store, highlight your ability to work independently. Share instances where you successfully managed tasks on your own, organised your workspace, or made decisions that positively impacted your previous workplace.
✨Be Cheerful and Professional
Your attitude matters! Practice maintaining a cheerful demeanour while being professional. During the interview, let your personality shine through, but also ensure you convey your commitment to representing the Warhammer brand and creating a welcoming environment for customers.