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For Companies At a Glance
- Tasks: Welcome customers and provide hands-on guidance in the Warhammer hobby.
- Company: Join Games Workshop, a global leader in the Warhammer community.
- Benefits: Enjoy a competitive salary, pension, staff discounts, and fun work environment.
- Why this job: Be part of an exciting team that brings the Warhammer worlds to life.
- Qualifications: Customer-focused, cheerful, and professional attitude required.
- Other info: Full training provided; perfect for entry-level applicants passionate about gaming.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Warhammer Store Assistant: Newcastle, Full Time (40 hours) at Games Workshop. Join to apply for the Warhammer Store Assistant: Newcastle, Full Time (40 hours) role.
With more than 550 stores worldwide, Games Workshop stores are the gateway to the worlds of Warhammer. They are the best place to learn about our miniatures and discover the worlds of Warhammer. Our retail staff are the first point of contact and help customers fulfil their Warhammer aspirations.
If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you. As a Warhammer representative, you will welcome new customers and provide hands-on hobby guidance in a way that creates a fun and engaging atmosphere for all our customers.
We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
Responsibilities
- Welcome customers into the worlds of Warhammer and provide hands-on hobby guidance
- Create a fun and engaging atmosphere for all customers
- Make decisions that help grow the store and keep the Warhammer hobby alive in the local community
- Turn customer interactions into positive and memorable experiences
Qualifications
- Customer-focused, cheerful and professional
- Willing to undergo a criminal background check in line with local laws
- Full training and support provided
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
- Location: Newcastle, United Kingdom
Compensation and benefits
Salary is based on a global pay banding structure. Benefits include a company pension, Sharesave scheme, training, recognition programs, and staff discounts. You’ll also work in a fun environment with an engaging customer base.
How to apply
Closing date: Applications close on Sunday 14 September 2025. To apply, please send a letter or a video explaining why you want this job, and include an up-to-date CV. When you’re ready, click apply below. For more information about the application process, view the guide on our website or contact us at [email protected].
To ensure the safety of both customers and staff, the selected candidate will need to undergo a criminal background check in accordance with local laws.
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Warhammer Store Assistant: Newcastle, Full Time (40 hours) employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warhammer Store Assistant: Newcastle, Full Time (40 hours)
✨Tip Number 1
Get to know the Warhammer universe inside out! Brush up on your knowledge of miniatures and the lore, so you can engage customers in meaningful conversations. This will show your passion and help create that fun atmosphere they’re looking for.
✨Tip Number 2
Practice your customer service skills! Think about how you can turn every interaction into a memorable experience. A cheerful attitude and a willingness to help will go a long way in making customers feel welcome.
✨Tip Number 3
Don’t just apply anywhere; head over to our website and submit your application there! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Warhammer community.
✨Tip Number 4
Prepare for your interview by thinking of examples from your past experiences where you’ve provided excellent customer service. Be ready to share how you can contribute to keeping the Warhammer hobby alive in Newcastle!
We think you need these skills to ace Warhammer Store Assistant: Newcastle, Full Time (40 hours)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for Warhammer and how it fits into your life.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any customer service experience or hobbies related to Warhammer. We love seeing how your background can contribute to creating that fun atmosphere in our store!
Craft a Compelling Letter or Video: Whether you choose to write a letter or create a video, make it engaging! Share why you’re excited about this role and how you can help customers enjoy their Warhammer journey. Remember, we’re looking for enthusiasm!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows professionalism and attention to detail, which is key in making those memorable customer interactions!
How to prepare for a job interview at Games Workshop Group PLC
✨Know Your Warhammer Stuff
Brush up on your Warhammer knowledge before the interview. Familiarise yourself with the different miniatures, games, and the overall lore. This will not only show your passion but also help you engage with customers effectively.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. This role is all about creating memorable experiences for customers, so highlight your ability to connect with people.
✨Be Cheerful and Engaging
During the interview, let your personality shine through! Games Workshop values a cheerful and professional attitude, so be sure to convey your enthusiasm for the hobby and your eagerness to create a fun atmosphere for customers.
✨Ask Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about the training process or how the store engages with the local Warhammer community.
