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- Tasks: Lead retail operations, support teams, and drive customer engagement across multiple regions.
- Company: Join Games Workshop, a leading company in the gaming industry known for its vibrant community.
- Benefits: Enjoy travel opportunities, a dynamic work environment, and a focus on personal growth.
- Why this job: Be part of a passionate team that values your attitude and commitment over just skills.
- Qualifications: Experience managing Warhammer stores is essential; a full driving licence is required.
- Other info: This role is based in Nottingham with frequent travel across the UK and Europe.
The predicted salary is between 36000 - 60000 £ per year.
Do you have an unwavering belief in how we run retail at Games Workshop? We are looking for somebody who is driven to learn and grow, quickly forming a complete understanding of this role. You will operate closely with the Group Online and Retail Manager, Retail Territory Managers, and work together with other relevant internal departments to ensure retail is supported in the best way possible. This job will always add value by making good decisions that are considerate of the impacts on our people, our customers, and the business as a whole. You will deliver agreed plans to support retail needs to the highest quality and better! You will need to be firm in your dealings with all departments to ensure we continue to grow our customer base and local communities. As such, having managed Warhammer stores will be of high importance in this role. You will be representing retail by participating in a broad scope of related projects and associated meetings, working with other managers at all levels. Also, fully understanding our commercial property matters and costs base will be an ongoing process. The successful candidate will be able to respond positively to change and have the ability to adapt their approach in response to any given situation. This also includes being able to work autonomously, ensuring the Group Online and Retail Manager does not get distracted with unnecessary detail. Being able to take thoughts, ideas, and visions and turning them into working, practical solutions that are in-line with your complete understanding of our Retail Strategy is key. Working at Games Workshop At Games Workshop, we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave, is even more important than your skills or experience. Other Essential Information This role is based at our Lenton HQ in Nottingham. However, it will require frequent travel around the UK and Continental Europe. A full driving licence is required. How to Apply Closing date: Sunday 23rd February 2025 (23h:59m GMT) Interview: Monday 3rd March 2025 at our Head Office in Lenton, Nottingham To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application. When you’re ready, please click apply below. If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at warhammer.stores.recruitment@gwplc.com . To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed. #J-18808-Ljbffr
Retail Operations Manager – UK, Continental Europe, Australia & New Zealand employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
warhammer.stores.recruitment@gwplc.com
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Manager – UK, Continental Europe, Australia & New Zealand
✨Tip Number 1
Familiarise yourself with Games Workshop's retail strategy and values. Understanding their approach to customer engagement and community building will help you demonstrate your alignment with their goals during discussions.
✨Tip Number 2
Network with current or former employees of Games Workshop, especially those who have worked in retail management. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview.
✨Tip Number 3
Prepare to discuss specific examples from your experience managing Warhammer stores. Highlight how you made decisions that positively impacted customers and staff, as this will showcase your relevant expertise.
✨Tip Number 4
Stay updated on industry trends and challenges in retail, particularly in the gaming sector. Being able to speak knowledgeably about these topics will demonstrate your commitment to the role and your ability to adapt to changes.
We think you need these skills to ace Retail Operations Manager – UK, Continental Europe, Australia & New Zealand
Some tips for your application 🫡
Understand the Role: Before applying, make sure you have a clear understanding of the Retail Operations Manager role at Games Workshop. Familiarise yourself with their retail strategy and how your experience aligns with their needs.
Craft Your Letter or Video: This is your chance to shine! Whether you choose to write a letter or create a video, ensure you clearly express why you want this job and how you can contribute to the team. Be genuine and let your passion for retail and Games Workshop come through.
Update Your CV: Make sure your CV is up-to-date and tailored to highlight relevant experience, especially any management roles in Warhammer stores. Emphasise your ability to adapt and respond positively to change, as well as your understanding of commercial property matters.
Double-Check Your Application: Before submitting, review your application thoroughly. Ensure that all information is accurate and that you've included both your letter/video and CV. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Games Workshop Group PLC
✨Understand the Retail Strategy
Before your interview, make sure you have a solid grasp of Games Workshop's retail strategy. Familiarise yourself with their approach to customer engagement and community building, as this will show your commitment to aligning with their values.
✨Showcase Your Management Experience
Highlight your experience managing Warhammer stores or similar retail environments. Be prepared to discuss specific challenges you've faced and how you overcame them, demonstrating your ability to make informed decisions that benefit both customers and the business.
✨Demonstrate Adaptability
Since the role requires responding positively to change, think of examples from your past where you've successfully adapted to new situations. This could involve changes in team dynamics, customer preferences, or operational processes.
✨Prepare Thoughtful Questions
Come to the interview with insightful questions about the role and the company. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values and work style.
