Warhammer Store Manager: Norwich, UK
Warhammer Store Manager: Norwich, UK

Warhammer Store Manager: Norwich, UK

Norwich Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Games Workshop Group PLC

At a Glance

  • Tasks: Lead a team, engage customers, and promote the Warhammer hobby in-store.
  • Company: Join the vibrant community at Games Workshop, a global leader in tabletop gaming.
  • Benefits: Enjoy competitive pay, pension schemes, training, and exclusive staff discounts.
  • Why this job: Be part of an exciting environment where you can inspire others and grow your career.
  • Qualifications: Customer-focused, cheerful, and professional with leadership skills.
  • Other info: Dynamic role with opportunities for personal and professional development.

The predicted salary is between 30000 - 42000 £ per year.

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer. Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations. If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.

As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands‑on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community. We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.

Warhammer Norwich is a multi-staffed store. The ability or the understanding of how to manage staff, being organised and able to present yourself professionally at all times will be of high importance in this role.

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you’ll get to work in a fun environment with an engaging customer base.

Closing date: Applications for this role close on Sunday 8th March 2026. To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up‑to‑date CV to support your application. When you’re ready, please click apply, below.

If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at warhammer.stores.recruitment@gwplc.com. To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.

Warhammer Store Manager: Norwich, UK employer: Games Workshop Group PLC

At Games Workshop, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and passion for the Warhammer hobby. Our Norwich store provides a supportive environment with comprehensive training, opportunities for personal growth, and attractive benefits including a competitive salary, pension scheme, and staff discounts, all while engaging with a community of enthusiastic customers. Join us to turn your love for Warhammer into a rewarding career where every day is an adventure in creativity and customer engagement.
Games Workshop Group PLC

Contact Detail:

Games Workshop Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Warhammer Store Manager: Norwich, UK

✨Tip Number 1

Get to know the Warhammer community! Join local gaming groups or forums to connect with fellow enthusiasts. This not only shows your passion but also helps you understand what customers are looking for.

✨Tip Number 2

Practice your customer interaction skills. Role-play scenarios with friends or family where you introduce them to Warhammer. This will help you feel more confident when engaging with real customers.

✨Tip Number 3

Showcase your enthusiasm in your application video or letter. Let us see your personality shine through! Share your favourite Warhammer experiences and how you can bring that joy to our store.

✨Tip Number 4

Don’t forget to check out our website for tips on the application process. We’ve got resources that can help you stand out, so make sure you’re fully prepared before hitting that apply button!

We think you need these skills to ace Warhammer Store Manager: Norwich, UK

Customer Focus
Cheerfulness
Professionalism
Staff Management
Organisational Skills
Communication Skills
Hobby Guidance
Engagement Skills
Decision-Making
Community Engagement
Positive Attitude
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion: Let your love for Warhammer shine through in your application! Whether it's in your letter or video, share what the hobby means to you and how you can help others discover it too.

Be Professional Yet Fun: Remember, we’re looking for someone who can create a fun atmosphere. So, while you want to be professional, don’t be afraid to let your personality come through. A cheerful tone can make all the difference!

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. We want to see how your background can contribute to our store's success and the Warhammer community.

Follow Our Application Process: To make things easier for us both, apply through our website! It’s straightforward, and you’ll find all the info you need about the application process there. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Games Workshop Group PLC

✨Know Your Warhammer Stuff

Before the interview, brush up on your knowledge of Warhammer miniatures and the various games. Being able to discuss your favourite aspects of the hobby will show your passion and help you connect with the interviewer.

✨Show Off Your Customer Service Skills

Think of examples from your past experiences where you've turned a customer interaction into a memorable one. Highlighting your ability to create a fun and engaging atmosphere will resonate well with what they’re looking for.

✨Demonstrate Leadership Potential

Since this role involves managing staff, be prepared to discuss your leadership style. Share specific instances where you've successfully led a team or managed a project, showcasing your organisational skills and professionalism.

✨Be Yourself and Stay Cheerful

Games Workshop values attitude over experience, so let your personality shine through! Approach the interview with a positive mindset and be genuine in your responses. They want to see how you can contribute to their vibrant store culture.

Warhammer Store Manager: Norwich, UK
Games Workshop Group PLC
Location: Norwich
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