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- Tasks: Welcome customers and guide them through the exciting worlds of Warhammer.
- Company: Join a global leader in the gaming industry with a vibrant community.
- Benefits: Enjoy competitive pay, pension schemes, training, and awesome staff discounts.
- Why this job: Be part of a fun environment while sharing your passion for Warhammer.
- Qualifications: Customer-focused attitude and ability to work independently.
- Other info: Great opportunity for personal growth and to champion the Warhammer hobby.
The predicted salary is between 30000 - 42000 £ per year.
With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer. Our retail staff are the first point of contact. It is their job to introduce people to our Worlds and help them fulfil their Warhammer aspirations.
If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you. As a Warhammer representative, you will be responsible for welcoming new customers into the worlds of Warhammer by providing hands-on hobby guidance and creating a fun and engaging atmosphere for all our customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.
We are looking for someone who is customer focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide you with all the training and support you need to be successful in this role.
Warhammer Cheltenham is a single staffed store. The ability to enjoy working independently, being organised and able to present yourself professionally at all times will be of high importance in this role.
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts. On top of that, you'll get to work in a fun environment with an engaging customer base.
How to Apply
Closing date: Applications for this role close on Sunday 29th March 2026. To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for. Please include an up-to-date CV to support your application. When you're ready, please click apply, below. If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at warhammer.stores.recruitment@gwplc.com.
To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.
Warhammer Store Manager: Cheltenham, UK in Birmingham employer: Games Workshop Group PLC
Contact Detail:
Games Workshop Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warhammer Store Manager: Cheltenham, UK in Birmingham
✨Tip Number 1
Get to know the Warhammer universe inside out! Dive into the lore, miniatures, and gameplay. This way, when you chat with customers, you can share your passion and knowledge, making their experience unforgettable.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to get comfortable engaging with different types of customers. Remember, a cheerful attitude goes a long way in creating a welcoming atmosphere!
✨Tip Number 3
Show off your organisational skills! Think about how you would manage the store independently. Create a plan for how you'd keep things running smoothly while providing top-notch service to every visitor.
✨Tip Number 4
When you're ready to apply, head over to our website! We want to see your personality shine through in your application, so whether it's a letter or a video, make it fun and engaging—just like the Warhammer community!
We think you need these skills to ace Warhammer Store Manager: Cheltenham, UK in Birmingham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the Warhammer hobby! Whether it's through your letter or video, share what makes Warhammer special to you and how you can bring that passion to our store.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. A cheerful and professional attitude is key, so show us how you can turn customer interactions into memorable experiences.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Focus on customer service and any retail experience you have, as these are super important for us at Games Workshop.
Follow Our Application Process: When you're ready to apply, head over to our website and follow the instructions carefully. Remember to include both your letter or video and your CV. We’re excited to see what you’ve got!
How to prepare for a job interview at Games Workshop Group PLC
✨Know Your Warhammer Stuff
Before the interview, brush up on your knowledge of Warhammer. Familiarise yourself with the different miniatures, games, and lore. This will not only show your passion for the hobby but also help you engage with the interviewer about what excites you about the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating memorable experiences for customers, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Emphasise Your Independence
As a single-staffed store, being organised and self-sufficient is key. Prepare to discuss how you manage your time and tasks effectively when working alone. Highlight any previous experience where you thrived in an independent role.
✨Bring Your Cheerful Personality
Games Workshop values a cheerful and professional attitude. During the interview, let your personality shine through! Smile, be enthusiastic, and show that you genuinely enjoy the idea of welcoming customers into the Warhammer world.