At a Glance
- Tasks: Lead complex technical projects and ensure timely delivery across teams.
- Company: Join a dynamic team at Games Global, a leader in the iGaming industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make an immediate impact by navigating complexity and driving project success.
- Qualifications: 5+ years in project management with strong stakeholder skills required.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for an experienced Senior Project Manager to join our Technical Customer Services team, focused on the end‑to‑end delivery of operator technical projects across the Games Global customer portfolio. You’ll lead the planning, governance and execution of complex, cross-functional projects – covering operator integrations, platform changes, migrations and regulatory initiatives. You’ll be the connective tissue between operators and our internal product, engineering, commercial and compliance teams, making sure projects land on time, in scope, on budget and to a high standard of quality. If you enjoy navigating ambiguity, building order out of complexity and getting things shipped, this is a role where you can make an immediate impact.
Responsibilities
- Project planning & delivery: Plan, scope and deliver operator technical projects end‑to‑end, covering integrations, migrations, platform changes and regulatory initiatives. Develop detailed project plans, milestones, dependencies and timelines, ensuring clarity on deliverables, ownership and critical path. Drive day‑to‑day execution across cross‑functional teams to deliver on time, in scope and within budget. Manage project intake, prioritisation and resource planning in line with departmental and customer commitments.
- Operator & stakeholder management: Act as the primary project point of contact for assigned operator customers, building strong day‑to‑day working relationships. Lead operator‑facing project meetings, status reviews and steering forums. Manage operator expectations proactively, balancing customer outcomes with internal capacity and commercial considerations. Translate operator requirements into clear internal briefs and prioritised technical workstreams.
- Cross‑functional coordination: Coordinate delivery across Technical Customer Success, Integrations, Aggregation, Product, Engineering, Commercial and Compliance teams. Identify, track and resolve technical, operational and commercial dependencies. Facilitate effective decision‑making, remove blockers and escalates risks where required.
- Risk, governance & reporting: Establish and maintain robust project governance, including RAID logs, change control, decision logs and approval gates. Identify, assess and proactively manage project risks, issues and dependencies. Produce accurate, timely project reporting for leadership, customers and steering forums. Ensure projects comply with internal governance, regulatory and audit requirements.
- Quality, value & continuous improvement: Drive consistent application of project management standards, tools and templates across operator projects. Conduct post‑implementation reviews, capturing lessons learned and embedding improvements. Track project benefits realisation and report on success metrics post go‑live. Champion the voice of the operator internally, influencing process, platform and product improvements.
Qualifications
Essential:
- 5+ years of project management experience, with at least 2 years in a senior or lead PM capacity.
- Proven track record delivering complex, multi‑workstream technical projects in a customer‑facing capacity.
- Experience working with APIs, RESTful services and cloud‑based platforms (AWS, Azure or equivalent).
- Working knowledge of casino platforms, aggregation platforms and operator integration models.
- Strong skills in risk, issue and dependency management with a proactive mitigation mindset.
- Excellent stakeholder management skills, including with senior operator contacts.
- Excellent verbal and written communication – able to translate complex technical detail for technical and non‑technical audiences alike.
- Structured, data‑driven approach to tracking progress and driving accountability.
- Ability to plan, prioritise and multitask across multiple parallel projects in a fast‑moving environment.
- A degree or diploma in a relevant discipline.
Desirable:
- PMP, PRINCE2, Agile (Scrum/SAFe) or equivalent project management certification.
- Previous experience in the iGaming / e‑gaming industry.
- In‑depth knowledge of Games Global products and platform.
Equal Opportunities Statement
Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone. Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.
Senior Project Manager in Douglas employer: Games Global Operations Limited
At Games Global, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Senior Project Manager, you'll have the opportunity to lead complex technical projects while benefiting from our commitment to employee growth through continuous learning and development. Our inclusive environment not only values diversity but also encourages you to make a meaningful impact in the fast-paced iGaming industry, all while enjoying the support of a dedicated team in a vibrant location.
Contact Details:
Games Global Operations Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager in Douglas
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Project Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle complex projects, manage stakeholders, and tackle risks. We want you to shine when it comes to showcasing your experience and problem-solving skills!
✨Tip Number 3
Don’t forget to research the company culture! Understanding Games Global's values and mission can help you tailor your responses during interviews. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Project Manager in Douglas
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management, especially with complex technical projects. We want to see how your skills align with the role of Senior Project Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of stakeholder management, it’s crucial to demonstrate your excellent verbal and written communication skills. Use clear examples in your application that show how you've effectively communicated complex information to both technical and non-technical audiences.
Highlight Your Technical Knowledge:We’re looking for someone with a solid understanding of APIs, cloud platforms, and casino integration models. Make sure to mention any relevant technical experience you have, as this will set you apart from other candidates and show us you’re ready to hit the ground running.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it.
How to prepare for a job interview at Games Global Operations Limited
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the types of projects you'll be managing. Familiarise yourself with operator integrations, platform changes, and regulatory initiatives. This will help you speak confidently about your experience and how it aligns with the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to build strong relationships with stakeholders. Discuss how you've managed expectations and communicated effectively with both technical and non-technical audiences. This is crucial for a Senior Project Manager role.
✨Demonstrate Your Risk Management Expertise
Be ready to discuss your approach to identifying and mitigating risks in complex projects. Share specific instances where you've successfully navigated challenges and ensured project delivery on time and within budget.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, project management tools they use, or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
