At a Glance
- Tasks: Be the friendly face of our studio, supporting staff and visitors with a range of tasks.
- Company: Join Creative Assembly, a leading game developer known for crafting immersive experiences.
- Benefits: Enjoy flexible hours, generous holiday, and health benefits while working in a vibrant environment.
- Other info: Great opportunities for personal growth and community activities await you!
- Why this job: Make a real impact by enhancing the studio experience for everyone who walks through our doors.
- Qualifications: Bring your positive attitude, communication skills, and attention to detail to our dynamic team.
The predicted salary is between 30000 - 42000 β¬ per year.
# Studio Support Administrator## Horsham (England)The Creative AssemblyFull TimePosted 2 days agoThe Role Creative Assembly is looking for a Studio Support Administrator to join the Studio Support team based at our headquarters in Horsham, in the heart of West Sussex. As a Studio Support Administrator, you will be the first point of contact for our employees, external visitors, and callers alike; providing everyone with a positive experience at the studio. You will support the wider operations team and ensure security standards are in place for all visitors to the studio. You will have a positive outlook and be able to deal with queries from employees and visitors alike in an authentic way, be focused on the job at hand, and be able to work independently as well as part of a team. This role is In-Studio only and cannot be offered as hybrid or fully remote. What youβll be doing This exciting role will see you working as part of the existing Studio Support team liaising with a range of staff and getting to know the wider studios. On a day-to-day basis, you will: Provide support for specific departments, assisting with travel, events, and inquiries as their business partner. Provide first aid and fire marshal support. Manage access cards for employees. Coordinate contractor access and ensure safe work procedures. Welcome and sign in external visitors. Oversee company parking, manage access, and provide documentation. Manage all studio business travel, including flights, hotels, and transport bookings. Handle visa applications for staff travel. Assist with office furniture relocation across the building. Plan and execute internal and external company events. Arrange catering for meetings and VIP visits. Book offsite meeting spaces for leadership. Set up new vendors to support business needs. Maintain quality standards with soft services providers. Organise team-building events. Monitor studio security and follow risk assessment protocols. Ensure external personnel sign NDAs to protect studio IP. Order office supplies. Occasional weekend availability to assist with external events or essential work. Manage massage bookings and staff notifications. Submit internal and external event communications. Process purchase orders and payments for events and invoices. Order gifts for employees celebrating life events. Handle mail processing and post-office trips. Maintain spreadsheets for travel, tasks, and social events. Make approved online purchases. Arrange courier services and complete necessary forms. Reconcile monthly credit card expenses. Supporting the Studio Support Lead with ad-hoc project and research work. What we are looking for Bright, pleasant, and welcoming manner Confident and effective communicator Able to demonstrate initiative and work with minimal supervision Excellent attention to detail Proficient in Excel, Word, and Outlook Previous experience in a busy office and/ or reception environment Willingness to expand the traditional role of administrator and become more integrated with the business Flexible, willing, and able to take on responsibilities outside the remit of the job description Able to work in a fast-paced environment with short notice requests Optional Extras Front of House experience for a similar business Experience with booking travel for a large office or studio Experience in a customer service role About Creative AssemblyCreative Assembly crafts deep and detailed games that last, entertaining millions of players across the globe for decades. We care deeply about the experiences we create and put our players at the heart of our decisions.We are all game makers, no matter our role and are empowered to make significant contributions to our games, supported by skills development and growth opportunities. Most roles at Creative Assembly are hybrid; what this looks like will be discussed during the interview process. For many teams this is 3 days a week in the studio.CA has the right to change requirements based on the needs of the business.We are located in Horsham, UK and Sofia, Bulgaria.We offer many benefits to support you and your family including:Work from Anywhere for a temporary period each year (restrictions apply such as VISAs)Enhanced holiday allowance, maternity and paternity breaks, flexibility with our core hours, and no-notice holidaysBespoke relocation package for you and your dependents Private medical and dental insurance, life insurance, permanent health insurance, critical illness cover and free health care screeningGenerous holiday allowance plus full studio closure over the Christmas and New Year period, and all Bank holidaysJoin our Diversity and Inclusion Network β an employee-led groupSeason ticket travel loans and cycle to work scheme with free bike servicing and discounted car valet service on siteWellbeing support and virtual confidential counsellingCommunity activities including parties, football and moreOur studio sites have disabled access. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment,marriage or civil partnership, pregnancy or maternity, religion or belief. Note to Recruitment Agencies: SEGA Europe Limited and our studios do not accept unsolicited candidate introductions from unauthorized third parties. For the avoidance of doubt, SEGA Europe is not liable for any fees, compensation or any other costsassociated with the introduction of a candidate or recruitment services unless and until an agreement has been duly executed. Further details can be found here. #J-18808-Ljbffr
Studio Support Administrator Horsham (England) The Creative Assembly Administrative Entry (0β1 [...] employer: Gamecompanies
Creative Assembly is an exceptional employer located in the picturesque town of Horsham, offering a vibrant work culture that prioritises employee well-being and development. With a range of benefits including enhanced holiday allowances, private medical insurance, and opportunities for community engagement, employees are empowered to thrive both personally and professionally. The studio fosters a collaborative environment where every team member can contribute meaningfully to the creation of immersive gaming experiences.
Contact Detail:
Gamecompanies Recruiting Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Studio Support Administrator Horsham (England) The Creative Assembly Administrative Entry (0β1 [...]
β¨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
β¨Tip Number 2
Practice your communication skills! As a Studio Support Administrator, you'll be the first point of contact for many people. Role-play common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
β¨Tip Number 3
Be ready to showcase your organisational skills. Bring examples of how you've managed multiple tasks or events in the past. This will demonstrate your ability to handle the fast-paced environment at Creative Assembly.
β¨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you're proactive and really want the job. And remember, apply through our website for the best chance!
We think you need these skills to ace Studio Support Administrator Horsham (England) The Creative Assembly Administrative Entry (0β1 [...]
Excellent Attention to Detail
Proficient in Excel
Proficient in Word
Proficient in Outlook
Confident and Effective Communicator
Ability to Demonstrate Initiative
Ability to Work with Minimal Supervision
Experience in a Busy Office Environment
Customer Service Skills
Event Planning and Coordination
Travel Booking Experience
Flexibility and Adaptability
Teamwork Skills
Security Awareness
Some tips for your application π«‘
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to show your enthusiasm for the role and the studio.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what weβre looking for. Mention specific tasks from the job description that youβre excited about!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and bullet points where necessary to make it easy for us to read. Remember, attention to detail is key!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. Itβs the easiest way for us to keep track of your application and ensures youβre considered for the role!
How to prepare for a job interview at Gamecompanies
β¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Studio Support Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing access cards and coordinating events. This will help you demonstrate your knowledge and enthusiasm for the role.
β¨Show Off Your Communication Skills
As the first point of contact for visitors and employees, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled queries or resolved issues in previous roles.
β¨Demonstrate Your Attention to Detail
This role requires excellent attention to detail, especially when managing travel bookings and office supplies. Bring along examples of how you've maintained accuracy in your previous work. You could even mention specific tools or methods you use to stay organised.
β¨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations, like dealing with a difficult visitor or managing last-minute changes to an event. Think of scenarios from your past experiences where you showcased your problem-solving skills and adaptability, and be ready to share them.