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- Tasks: Support IT hardware queries and maintain systems for optimal performance.
- Company: Join a dynamic team at our Shirebrook HQ with a focus on innovation.
- Benefits: Enjoy perks like gym classes, wellness support, and a chance to double your pay.
- Other info: Flexible shifts with opportunities for growth and development.
- Why this job: Kickstart your IT career while making a real impact in a supportive environment.
- Qualifications: Passion for IT, problem-solving skills, and hands-on hardware experience.
The predicted salary is between 25000 - 35000 £ per year.
Working in our purpose built IT Workshop, you will take responsibility of hardware queries and requests that come from our head office, stores and warehouses across the UK and beyond. Providing IT hardware support to all aspects of the business via our ticket systems, logging detailed information about each issue.
Building, repairing, updating and maintaining all IT hardware across the business to ensure optimum uptime and availability. Maintaining the company asset register and ensuring the IT asset life cycle from receipt through to disposal. Assisting the broader IT teams with preparation and delivery of hardware for implementation. Writing and updating technical documentation to ensure the team is kept up to date with knowledge. Confidently owning end user tickets right through to resolution.
This role is based full time at our Shirebrook HQ Mon - Fri working a rotational shift pattern of 8am-5pm & 9am-6pm, with weekend work on a 1 in 4 weeks basis.
Qualifications
- Clear passion for a career in IT and looking to grow with the business
- Able to understand problem trends and elevate where necessary
- Solution orientated mindset
- Good knowledge of IT hardware
- Hands-on experience with IT hardware repair and testing
- Experience with Windows desktops and servers
- Knowledge of Cisco networking hardware (desirable)
- Experience in an IT support or configuration role (desirable)
Benefits
- Frasers Champion – peer nominated scheme where winners receive double their pay for a month.
- Retail Reconnect – employee exposure to store/warehouse experience once per year.
- Fearless 1200 – reward programme for living our values and delivering impact.
- Frasers Fit – free gym classes and discounted memberships to support physical well-being.
- Retail Trust – free access to a 24-hour wellbeing helpline, wellness hub, counselling and financial/legal support.
IT WORKSHOP TECHNICIAN in Mansfield employer: GAME RETAIL LIMITED
Contact Detail:
GAME RETAIL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT WORKSHOP TECHNICIAN in Mansfield
✨Tip Number 1
Get to know the company! Research our values and culture at StudySmarter. When you understand what we stand for, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral that gets your foot in the door.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to IT support and hardware. We want to see your problem-solving skills in action, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace IT WORKSHOP TECHNICIAN in Mansfield
Some tips for your application 🫡
Show Your Passion for IT: We want to see your enthusiasm for a career in IT! Make sure to highlight any relevant experiences or projects that showcase your passion and how you’ve grown in the field. Let us know why you’re excited about this role!
Be Detailed in Your Responses: When filling out your application, don’t hold back on the details! We love seeing candidates who can articulate their problem-solving skills and technical knowledge. Use specific examples to demonstrate how you've tackled hardware issues in the past.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your hands-on experience with IT hardware and any familiarity with Cisco networking if you have it. Show us how your skills align with what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at GAME RETAIL LIMITED
✨Know Your Tech Inside Out
Make sure you brush up on your IT hardware knowledge before the interview. Familiarise yourself with common issues and solutions, especially related to Windows desktops and servers. Being able to discuss specific examples of hardware you've repaired or maintained will show your passion and hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled IT problems in the past. Think of specific instances where you identified trends in issues and how you elevated them. This will demonstrate your solution-oriented mindset and ability to own end-user tickets right through to resolution.
✨Understand the Company Culture
Research the company’s values and benefits package. Knowing about initiatives like the Frasers Champion scheme or the Retail Trust can help you align your answers with what they value. It shows that you're not just interested in the job, but also in being part of their community.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the team dynamics, the types of projects you'll be working on, or how they support ongoing training and development. This shows your enthusiasm for the role and your desire to grow with the business.