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- Tasks: Serve food and drinks while providing excellent customer service at events.
- Company: Join Coventry Building Society Arena, a top venue for sports and entertainment with 1.2 million visitors yearly.
- Benefits: Enjoy flexible hours, weekly pay, free parking, and discounted food and drink.
- Why this job: Be part of a vibrant team in a fast-paced environment with exciting events and experiences.
- Qualifications: Must be reliable, friendly, and able to work evenings and weekends; previous customer service experience preferred.
- Other info: Casual role with no guaranteed hours; perfect for students seeking flexible work.
Company Description
Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than 600 events a year.
Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.
Our team is committed to providing the best experience and service for all of our visitors.
‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.
Overview:
An opportunity has arisen for an event day Till Operators staff to join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience serving a variety of food and drinks in our in-house concessions outlets.
Hours of work:
This role is offered on a Casual Worker basis with no guarantee of work.
Shift assignments are fully flexible and may include early starts, late finishes and weekend working
Rates of pay for this role start from £12.21p/h inclusive of holiday pay per hour which rises to £13.68 per hour.
Job Description
- Providing all customers at the CBS Arena with excellent customer service
- Serving food and drinks to all guests of the CBS Arena
- Preparing hot drinks to a specialty standard
- Preparing hot food to be served within our concessions units
- Interacting with customers and providing excellent customer service for our guests
- To get involved in stock management processes ensuring that the correct amount of stock is accessible and counted at all times throughout service.
- Ensuring the concessions unit is clean and ready for service throughout the day
- To adhere with cash handling and profit control measures
- Taking orders from clients and customers and utilising the till system where necessary to accurately take orders.
- Cash handling/using tills.
- To adhere to the policies and standards of the CBS Arena including; Cash Handling, Stock Management, Health & Safety and Food Safety.
We are looking for someone who can demonstrate the following:
- Hard working, punctual and reliable
- You will be well-presented, articulate and organised and have friendly personality.
- Good communicator
- Confident talking to new people
- Previous experience in a customer service environment
- Able to work as part of a team and individually
- Must be able to work evenings and weekends
- Able to work in a fast-paced environment
Qualifications
Additional Information
Benefits:
- Choose your own hours – work when suits you
- Weekly pay
- Full training provided
- Free parking
- Discounted food and drink from our onsite outlets
- Opportunity to work as part of vibrant and exciting venue team
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CASUAL TILL OPERATORS employer: GAME RETAIL LIMITED
Contact Detail:
GAME RETAIL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CASUAL TILL OPERATORS
✨Tip Number 1
Familiarise yourself with the Coventry Building Society Arena and its events. Knowing the venue's layout and the types of events they host can help you engage with customers more effectively and show your enthusiasm during interviews.
✨Tip Number 2
Brush up on your customer service skills, especially in a fast-paced environment. Practice scenarios where you might need to handle difficult customers or busy periods, as this will prepare you for the challenges of the role.
✨Tip Number 3
Network with current or former employees of the Coventry Building Society Arena. They can provide insights into the work culture and expectations, which can be invaluable when you're preparing for your interview.
✨Tip Number 4
Be ready to demonstrate your flexibility and availability during the interview. Since the role requires working evenings and weekends, showing that you can adapt to varying schedules will make you a more attractive candidate.
We think you need these skills to ace CASUAL TILL OPERATORS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in fast-paced environments. Emphasise any previous roles where you handled cash or worked with tills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the venue. Mention your ability to work flexible hours and your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, focus on skills such as communication, teamwork, and reliability. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GAME RETAIL LIMITED
✨Show Your Customer Service Skills
Since the role involves providing excellent customer service, be prepared to share examples from your previous experiences. Highlight situations where you went above and beyond for a customer or resolved a difficult situation.
✨Demonstrate Your Team Spirit
This position requires working as part of a team. Be ready to discuss how you collaborate with others, support your colleagues, and contribute to a positive work environment. Mention any past experiences that showcase your teamwork abilities.
✨Be Ready for Fast-Paced Scenarios
The job is in a fast-paced environment, so expect questions about how you handle pressure. Prepare to talk about times when you successfully managed multiple tasks or dealt with high volumes of customers efficiently.
✨Dress to Impress
As the role requires being well-presented, make sure to dress smartly for the interview. A professional appearance can make a strong first impression and show that you take the opportunity seriously.
