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For Companies At a Glance
- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a passionate bike shop with a rich history and nationwide presence.
- Benefits: Enjoy commission bonuses, discounts, and development courses with national qualifications.
- Why this job: Be part of a dynamic team that values knowledge, passion, and exceptional customer experiences.
- Qualifications: Retail management experience preferred; strong leadership and customer service skills required.
- Other info: Flexible hours with opportunities for growth and recognition in a fun environment.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Job Description
The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store\’s operating hours.
Additional Information
We\’ve got a lot to offer..
What\’s in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
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Assistant Store Manager - New Store Opening employer: GAME RETAIL LIMITED
Contact Detail:
GAME RETAIL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - New Store Opening
✨Tip Number 1
Familiarise yourself with the cycling industry and the specific products that Evans Cycles offers. Being knowledgeable about bikes and accessories will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in previous roles. Highlight any specific achievements related to sales targets or customer service improvements to make a strong impression.
✨Tip Number 3
Prepare to discuss your approach to training and developing staff. Think of strategies you've used in the past to enhance team performance, as this is a key responsibility of the Assistant Store Manager position.
✨Tip Number 4
Show your enthusiasm for the company culture at Evans Cycles. Research their values and be ready to explain how your personal values align with theirs, especially regarding customer service and community engagement.
We think you need these skills to ace Assistant Store Manager - New Store Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in the cycling or sporting goods industry. Emphasise your leadership skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and customer service. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational and problem-solving skills. Mention your proficiency with basic computer applications, as this is important for administrative tasks.
Show Enthusiasm for the Brand: Express your enthusiasm for Evans Cycles and its values in your application. Demonstrating knowledge about the company’s history and commitment to customer service can set you apart from other candidates.
How to prepare for a job interview at GAME RETAIL LIMITED
✨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the products the company offers. Share any personal experiences or knowledge you have about cycling, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Leadership Experience
Prepare examples from your previous roles where you successfully led a team or motivated others. Discuss specific situations where you helped achieve sales targets or improved customer service, as this aligns with the responsibilities of the Assistant Store Manager.
✨Demonstrate Customer Service Skills
Be ready to discuss how you would handle various customer service scenarios. Think of examples where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Prepare for Inventory Management Questions
Since inventory management is part of the job, be prepared to talk about your experience with stock management and how you ensure accuracy. You might also want to mention any systems or processes you've used in the past to keep track of inventory.
