At a Glance
- Tasks: Manage high-value sports bettors and create tailored experiences for them.
- Company: Gamdom is a leading platform for sports and casino betting since 2016.
- Benefits: Enjoy a dynamic work environment, competitive salary, and growth opportunities.
- Why this job: Be part of an innovative team delivering VIP experiences during major sports events.
- Qualifications: Experience in sportsbook management and strong understanding of betting markets required.
- Other info: Flexibility is key; work during live games and peak sporting moments.
The predicted salary is between 36000 - 60000 £ per year.
Gamdom is home to thousands of betting options for both sports and casino players to wager on. Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; with us, you can enjoy unique bonuses and earn massive rewards simultaneously.
As our Sportsbook continues to grow, we are looking for an experienced and strategic Sportsbook Portfolio Manager to join our VIP team. In this role, you’ll manage a portfolio of high-value sports bettors, ensuring they receive a personalized, engaging, and premium experience. You’ll be responsible for building strong relationships, crafting tailored offers and campaigns, and driving long-term retention and growth. The ideal candidate is both data-driven and customer-focused, with a deep understanding of sports betting and a passion for delivering exceptional service.
This is a 24/7 role by nature, meaning flexibility is key - the best opportunities to engage often happen during live games, weekends, and late nights. Being available during peak sporting moments is part of what makes the experience truly VIP.
Key Responsibilities:- Manage a portfolio of high-value sportsbook players, building long-term relationships through consistent, personalized communication.
- Analyze player behavior and activity to identify engagement opportunities, trends, and potential risk indicators.
- Plan and execute strategic bonus offers and tailored promotions aligned with player value and betting patterns.
- Provide exceptional service and support around major sports events (e.g., Champions League, UFC, NFL), ensuring a high-touch VIP experience.
- Collaborate with internal teams to ensure a seamless player journey and aligned campaign execution.
- Maintain real-time awareness of the sports calendar and proactively engage players during high-interest periods.
- Proven experience in sportsbook, VIP account management, or player retention within the iGaming industry.
- Strong understanding of sports and e-sports betting markets, products, and player behavior across multiple sports.
- Excellent communication and interpersonal skills, with the ability to build rapport and maintain professional relationships with high-value clients.
- Data-driven mindset with experience using analytical tools to assess performance and guide strategy.
- Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment.
- Willingness to work flexible hours, including evenings, weekends, and during live sporting events - responsiveness during key moments is essential.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and performance-based incentives.
- The chance to work with a passionate team in an innovative industry.
Join Us! Become a vital part of delivering memorable experiences for our VIP players. Apply now to be part of Gamdom’s exciting journey in the iGaming and crypto space!
Sportsbook Portfolio Manager employer: Gamdom
Contact Detail:
Gamdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sportsbook Portfolio Manager
✨Tip Number 1
Familiarise yourself with the latest trends in sports betting and e-sports. Understanding the current market dynamics will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the iGaming industry, especially those involved in sportsbook management. Attend relevant events or join online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Showcase your analytical skills by discussing specific tools or methods you've used to assess player behaviour and engagement. Being able to articulate your data-driven approach will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your experience with high-value clients and how you've successfully built relationships in previous roles. Highlighting your interpersonal skills and customer-focused mindset is crucial for this position.
We think you need these skills to ace Sportsbook Portfolio Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sportsbook Portfolio Manager position. Tailor your application to highlight relevant experience in sportsbook management and player retention.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in the iGaming industry, particularly in VIP account management or sportsbook roles. Use specific examples to demonstrate your understanding of sports betting and your ability to build strong client relationships.
Showcase Data-Driven Skills: Since the role requires a data-driven mindset, include any experience you have with analytical tools and how you've used data to inform strategies in past positions. This will show that you can assess performance and guide strategy effectively.
Personalise Your Application: Craft a personalised cover letter that reflects your passion for sports and your commitment to providing exceptional service. Mention why you want to work at Gamdom specifically and how you can contribute to their VIP team.
How to prepare for a job interview at Gamdom
✨Show Your Sports Knowledge
Make sure to brush up on your knowledge of various sports and betting markets. Being able to discuss recent games, player statistics, and trends will demonstrate your passion and expertise in the field.
✨Highlight Your Customer Relationship Skills
Prepare examples of how you've successfully built and maintained relationships with high-value clients in previous roles. This will showcase your ability to provide exceptional service and support, which is crucial for this position.
✨Demonstrate Your Data-Driven Approach
Be ready to discuss how you use data analytics to inform your strategies. Share specific tools or methods you've employed to assess player behaviour and engagement, as this aligns with the role's requirements.
✨Emphasise Flexibility and Availability
Since this role requires working during peak sporting moments, express your willingness to adapt your schedule. Highlight any previous experiences where you thrived in a fast-paced environment or worked unconventional hours.