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- Tasks: Deliver top-notch customer service in food and beverage operations.
- Company: Global casino-entertainment company with a vibrant atmosphere.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Join a dynamic team and enhance guest experiences every day.
- Qualifications: Experience in customer service and a passion for hospitality.
- Other info: Opportunity to work in a lively setting with diverse guests.
The predicted salary is between 24000 - 36000 £ per year.
A global casino-entertainment company is seeking F&B Team Members in Newcastle upon Tyne. Successful candidates will provide exceptional customer service in food and beverage operations, support team efforts, and contribute to a positive guest experience.
Candidates should have prior experience in customer-facing roles, be customer service focused, and possess awareness of service industry best practices. This role may require unsociable hours to meet operational needs.
Casino Food & Beverage Host - Guest Experience Champion in Newcastle upon Tyne employer: GamblingCareers.com
Contact Detail:
GamblingCareers.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Food & Beverage Host - Guest Experience Champion in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the casino and its values. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice your customer service scenarios! Think about common situations you might face as a Food & Beverage Host and how you'd handle them. Being prepared will help you shine during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Don’t miss out on the chance to join our team and be part of creating amazing guest experiences!
We think you need these skills to ace Casino Food & Beverage Host - Guest Experience Champion in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer-facing roles. We want to see how you've gone above and beyond to create a positive experience for guests, so share those stories!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Casino Food & Beverage Host role. We love seeing personalised applications!
Be Honest About Your Availability: Since this role may require unsociable hours, be upfront about your availability. If you’re flexible, let us know! It shows you're committed and ready to jump in when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at GamblingCareers.com
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've provided exceptional service in the past. Think about specific situations where you went above and beyond for a guest, as this will show your commitment to creating a positive experience.
✨Familiarise Yourself with the Company
Do a bit of research on the global casino-entertainment company. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and demonstrate your genuine interest in being part of their team.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in a fast-paced environment. Practice responses to common situational questions, like dealing with difficult customers or managing high-pressure situations, to showcase your problem-solving skills.
✨Show Enthusiasm for Unsociable Hours
Since the role may require unsociable hours, express your willingness and flexibility to work during these times. Highlight any previous experience you have with shift work or late hours, as this will reassure them that you're ready to meet operational needs.
