At a Glance
- Tasks: Lead the order management process and ensure accuracy in a dynamic team environment.
- Company: Join Fanatics Collectibles, a leader in sports merchandise with a vibrant culture.
- Benefits: Enjoy competitive pay, career growth, and a collaborative office atmosphere.
- Why this job: Make an impact in a fast-paced role while working with passionate colleagues.
- Qualifications: Degree level education and strong organisational skills are essential.
- Other info: Full-time position with opportunities to innovate and improve processes.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Pre-Production Manager, the Senior Order Management Coordinator is a multi-functional role responsible for leading end-to-end order management within a team of contributors. This person leads the integration of orders within the OTC system, prioritizing workflow within the Order Management Team to ensure accuracy and system acceptance. The role regularly interfaces with internal and external contributors, requiring a proactive approach and excellent communication skills. This is a full time role, in the designated office 5 days per week.
Duties & Responsibilities
- Lead acceptance of OTC process within Pre-Production Team, ensuring successful implementation within the wider business.
- Oversee entire order management process for multiple TEL Hobby & Mass Market/Retail collections, ensuring a consistently high level of accuracy and adherence to deadlines.
- Work with Pre-Production Manager to allocate workflow of all Order Summaries with Order Management Team.
- Be responsible for complete accuracy within all documentation, including reviewing item setup and assembly BOMs on D365 before releasing for RFQs.
- Be the gatekeeper for Customer and Supplier Change Request process on behalf of Pre-Production Team, reviewing changes, ensuring acceptable changes are actioned and escalating problematic change requests to Pre-Production Manager where necessary.
- With Order Management & Sales Integration Coordinator, collaborate with Finance, Product & Sales Support teams to ensure Order Book Setup is complete and accurate.
- Line management responsibilities for OM Coordinator, OM Administrator and OM & SI Coordinator.
- Recommend changes and implementation of tools, processes, and procedures that will improve efficiency and accuracy within the pre-production department.
- Contribute to Pre-Production tasks directed by the Director and Pre-Production Manager as and when required.
Skills & Abilities
- Excellent organizational skills with a proven ability to multi-task and prioritize.
- Proficient knowledge of print processes, techniques and technical terminology.
- The ability to work under pressure and support others within the team.
- Methodical approach with a high attention-to-detail.
- Strong computer skills particularly using Excel are essential.
- Excellent interpersonal and communication skills – written and oral.
- Able to work in a team and with other departments.
- Competent in all Microsoft office applications.
Education & Experience
- Educated to degree level or an equivalent qualification in a relevant subject.
- 2+ Years of Experience in a print/manufacturing environment would be useful but not essential.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes employer: GamblingCareers.com
Contact Detail:
GamblingCareers.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Fanatics Collectibles. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their products and processes, especially around order management. This will help you show how you can contribute right from day one!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Senior Order Management Coordinator - Fanatics Collectibles in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Order Management Coordinator role. Highlight your experience in order management and any relevant skills that match the job description. We want to see how you can lead and integrate processes effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your organisational skills and how you've successfully managed workflows in the past. We love a proactive approach!
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GamblingCareers.com
✨Know Your Order Management Inside Out
Make sure you understand the entire order management process, especially within a print or manufacturing environment. Brush up on your knowledge of OTC systems and be ready to discuss how you've successfully managed workflows in previous roles.
✨Show Off Your Communication Skills
Since this role requires excellent communication with both internal and external contributors, prepare examples of how you've effectively communicated in past positions. Think about times when you had to resolve issues or collaborate with different teams.
✨Demonstrate Your Attention to Detail
This position demands a high level of accuracy, so be prepared to discuss how you ensure precision in your work. Bring examples of how you've handled documentation and item setups, and be ready to explain your methodical approach.
✨Be Ready to Discuss Process Improvements
The company is looking for someone who can recommend changes to improve efficiency. Think about any tools or processes you've implemented in the past that enhanced productivity, and be ready to share these insights during your interview.