Head of Technical / Director, IT in Manchester
Head of Technical / Director, IT

Head of Technical / Director, IT in Manchester

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead UK IT operations, ensuring seamless technology experiences across retail and digital channels.
  • Company: Join Fanatics Commerce, a leader in licensed sports merchandise with a passion for innovation.
  • Benefits: Competitive benefits tailored to your needs, fostering work-life balance and personal growth.
  • Why this job: Make a real impact by shaping technology strategies that enhance fan experiences.
  • Qualifications: 10+ years in IT leadership with expertise in infrastructure and enterprise systems.
  • Other info: Collaborative culture focused on continuous improvement and career development.

The predicted salary is between 43200 - 72000 £ per year.

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

To deliver technology excellence and operational resilience across UK operations, enabling scalable growth and seamless commerce experiences across retail, fulfillment, and digital channels. The IT Director provides strategic and operational leadership across all UK based technology domains and teams supporting resilient infrastructure, systems, and strong alignment between UK business needs and global technology strategy. Partnering closely with NA technology teams and leaders and internal functional owners, this role will define technical plans and local resources in line with business priorities, existing products, planned development and independent solutions.

How You Will Make An Impact

  • People Leadership: Build and develop a high-performing UK IT team with clear accountability and career pathways. Foster a culture of collaboration, transparency, and continuous improvement.
  • Regional Technology Leadership: Lead all UK-based IT functions — infrastructure, networking, workplace systems, and site technology. Ensure uptime, scalability, and security across fulfillment centers, retail sites, and offices. Oversee business continuity, disaster recovery, and cybersecurity in alignment with global policies.
  • Strategic Delivery & Program Management: Deliver major UK initiatives spanning Supply Chain, Logistics, Buying, and Merchandising systems. Partner with North America Technology to ensure global alignment across front-end, e-commerce, and operations systems. Establish and manage delivery frameworks, KPIs, and governance processes.
  • Vendor, Partner & Stakeholder Management: Manage vendor performance, contracts, and service delivery. Act as primary bridge between UK Operations, Commercial teams, and Global Technology leadership.
  • Technology Strategy & Solution Selection: Guide technology and product decisions to balance UK ROI against initiatives. Where appropriate, evaluate and select regional applications and services that support efficiency and growth.

What You Bring To The Team

  • Over 10 years in IT leadership within complex, multi-site or omni-channel organizations.
  • Proven experience managing infrastructure, networks, and enterprise systems at scale.
  • Strong understanding of Supply Chain, Logistics, Buying, and Merchandising processes.
  • Demonstrated success leading technology delivery and transformation initiatives.
  • Skilled in vendor and partner management, contract negotiation, and service governance.
  • Effective communicator and influencer within global, matrixed environments.

Where You’ll Work And What’s Required

  • Global technical leadership including leaders for infrastructure, networks, workplace systems, and site technology.
  • Internal UK based leaders for E-commerce, buying & merchandising, Finance and Operations.
  • Local technical teams and functional leaders.
  • International Senior Leadership Team.

What’s In It For You

  • Culture: Join a team where you’re surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.
  • Benefits: At Fanatics, we’re dedicated to supporting you in all aspects of work and life; as such we offer a range of competitive benefits tailored to each country in which we operate. Specific details regarding the benefits package applicable to your location will be shared and discussed during the interview process.

Head of Technical / Director, IT in Manchester employer: GamblingCareers.com

At Fanatics Commerce, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our dynamic work culture fosters continuous development and empowers employees to build championship teams while being part of a passionate community dedicated to enhancing the fan experience. With competitive benefits tailored to your needs and clear career pathways, joining our UK team as the Head of Technical / Director, IT means contributing to a resilient and scalable technology landscape in a fast-paced environment.
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Contact Detail:

GamblingCareers.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Technical / Director, IT in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We recommend practising common interview questions and having examples ready that showcase your leadership and technical skills.

✨Tip Number 3

Showcase your passion for technology and innovation during interviews. Share your ideas on how you can contribute to the company's goals and enhance the fan experience. We believe enthusiasm can set you apart from other candidates!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team. Let’s make it happen together!

We think you need these skills to ace Head of Technical / Director, IT in Manchester

IT Leadership
Infrastructure Management
Network Management
Enterprise Systems Management
Supply Chain Knowledge
Logistics Expertise
Buying and Merchandising Processes
Technology Delivery
Transformation Initiatives
Vendor Management
Contract Negotiation
Service Governance
Effective Communication
Influencing Skills
Collaboration

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for technology and innovation shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about contributing to our mission at Fanatics Commerce.

Tailor Your Experience: Make sure to highlight your relevant experience in IT leadership and how it aligns with the role. We love seeing specific examples of how you've managed infrastructure or led teams in complex environments, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make your achievements stand out. Remember, we’re looking for someone who can communicate effectively across teams.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at GamblingCareers.com

✨Know the Company Inside Out

Before your interview, dive deep into Fanatics Commerce. Understand their BOLD Leadership principles and how they apply to the role of IT Director. This will not only show your enthusiasm but also help you align your answers with their values.

✨Showcase Your Leadership Style

As a Head of Technical, you'll need to demonstrate your people leadership skills. Prepare examples of how you've built high-performing teams and fostered collaboration in previous roles. Be ready to discuss how you can cultivate a culture of transparency and continuous improvement.

✨Prepare for Technical Questions

Expect questions about managing infrastructure, networks, and enterprise systems. Brush up on your knowledge of Supply Chain, Logistics, and Merchandising processes. Be prepared to discuss specific technologies you've implemented and the impact they've had on business operations.

✨Engage with Strategic Thinking

Fanatics is looking for someone who can deliver major initiatives and align technology with business needs. Think about how you've successfully managed vendor relationships and driven technology transformations. Be ready to share your strategic vision for technology in a fast-paced environment.

Head of Technical / Director, IT in Manchester
GamblingCareers.com
Location: Manchester

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