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- Tasks: Promote memberships, provide tours, and deliver exceptional service to members and guests.
- Company: Join the YMCA of Regina, a leading non-profit focused on community and personal development.
- Benefits: Be part of a supportive team with opportunities for growth and community impact.
- Why this job: Make a difference in your community while developing valuable customer service skills.
- Qualifications: Sales experience and strong communication skills are preferred.
- Other info: Flexible hours with early morning shifts; perfect for students looking to gain experience.
The predicted salary is between 24000 - 30000 ÂŁ per year.
The YMCA of Regina is a nonâprofit, Imagine Canadaâaccredited charity committed to fostering strong kids, strong families, & strong communities. As Regina's leading valuesâdriven organization in health, leadership, & personal development, we deliver impactful programs across three core service areas: Health & Fitness, Community Development, & Childcare.
We are looking for a fullâtime enthusiastic, customerâfocused professional to join our dynamic team. As a Membership Sales & Services Representative, you will be the welcoming face of the YMCA, helping members feel supported & informed from their very first visit.
Key Responsibilities- Actively promote & sell YMCA memberships.
- Conduct tours for prospective members.
- Follow up on leads from guest passes, day passes, & online inquiries.
- Provide exceptional service to members, guests, & program participants.
- Respond to inquiries in person, via phone, or email.
- Register members for programs, lessons, & services.
- Maintain accurate member records & update databases.
- Handle monetary transactions & balance cash drawers.
- Maintain cleanliness and organization of the front desk & lobby areas.
- Demonstrate YMCA core values: Respect, Kindness, inclusiveness, WellâBeing & Integrity.
- Support fundraising and community engagement initiatives.
This position is based at our Northwest (Rochdale) location. Availability to work the opening shift (5:15am â 1:45pm, MonâFri).
Qualifications- Previous sales and customer service experience preferred.
- Attention to detail & accuracy in data entry.
- Strong interpersonal & communication skills.
- Ability to resolve member concerns & conflicts effectively.
- Current Standard First Aid & CPR/AED (Level C).
- Clear Criminal Record Check with VSC.
The YMCA of Regina is proud to be an equalâopportunity employer. If you're committed to excellence and passionate about making a difference in your community, we encourage you to apply. Please send your resume, three professional references, and your availability to: careers@regina.ymca.ca.
Membership Sales and Services Representative in Rochdale employer: Gambling Odds
Contact Detail:
Gambling Odds Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Membership Sales and Services Representative in Rochdale
â¨Tip Number 1
Get to know the YMCA's values and mission inside out. When you walk into that interview, show us how your passion for community and personal development aligns with what we stand for. Itâs all about making that connection!
â¨Tip Number 2
Practice your sales pitch! We want to see how you can actively promote memberships. Think of creative ways to engage potential members during your mock tours. The more enthusiastic you are, the more likely theyâll feel that energy!
â¨Tip Number 3
Be ready to share examples of your customer service skills. We love hearing about how you've resolved conflicts or made someone's day better. Bring those stories to life, and let us see your problem-solving skills in action!
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Membership Sales and Services Representative in Rochdale
Some tips for your application đŤĄ
Show Your Enthusiasm: When writing your application, let your passion for customer service and community shine through. We want to see that you're excited about the role and how you can contribute to our mission at the YMCA.
Tailor Your Resume: Make sure to customise your resume to highlight relevant experience in sales and customer service. We love seeing how your skills align with what weâre looking for, so donât hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of who you are!
Apply Through Our Website: We encourage you to submit your application through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Gambling Odds
â¨Know the YMCA Values
Before your interview, take some time to familiarise yourself with the YMCA's core values: Respect, Kindness, Inclusiveness, Well-Being, and Integrity. Be ready to discuss how these values resonate with you and how you can embody them in your role as a Membership Sales and Services Representative.
â¨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a conflict effectively. This will demonstrate your ability to provide exceptional service to members and guests.
â¨Practice Your Sales Pitch
Since this role involves actively promoting and selling memberships, practice a brief sales pitch. Be ready to explain the benefits of YMCA memberships and how they can positively impact potential members' lives. Confidence in your pitch can make a big difference!
â¨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Prepare for questions like how you would handle a difficult member or how you would respond to an inquiry about programs. Think through your responses to show your problem-solving skills and ability to think on your feet.