At a Glance
- Tasks: Support project management and coordination, ensuring effective planning and reporting.
- Company: Join the Gambling Commission, a recognised leader in regulatory excellence.
- Benefits: Enjoy 26 days holiday, flexible working, and a generous pension scheme.
- Other info: Dynamic workplace close to Birmingham New Street Station with great career growth opportunities.
- Why this job: Make a real impact in a collaborative environment focused on public trust and safety.
- Qualifications: Experience in project environments and strong communication skills are essential.
The predicted salary is between 48600 - 59400 £ per year.
Our offer to you
- Civil Service Pension, with 28.97% employer contribution. Click for more information
- 26 days' holiday, rising to 29 days after two years' service (pro rata)
- Holiday purchase scheme (option to buy up to five extra days annual leave)
- Flexible working & family friendly policies, including the option of compressed hours
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people focused culture
- Recognised by the Sunday Times Best Places to Work awards 2026.
Your responsibilities
- Responsible for supporting the overall management and coordination of the project or programme.
You will work closely with project leads to ensure that projects are set up effectively and have accurate plans documentation.
- Manage project controls, reporting to the Project Lead about the project status.
- Develop project performance reports assisting in the management and tracking of plans, risk and coordination of workstreams.
- Be responsible for ensuring that dependencies, risks, issues and milestones are accurately captured and escalated to senior colleagues so that they can be appropriately managed.
- Support the planning and implementation of governance and assurance activities by setting up systems to ensure they are planned and scheduled well in advance.
- Effectively help setup and coordinate reporting mechanisms, ensuring that teams are inputting to report to SRO and central performance.
- Make recommendations on resource requirements to the Senior Project Manager/Programme manager (as appropriate).
- Support the wider team with learning and development to embed good delivery and practice.
- Follow the Gambling Commission's portfolio and project delivery frameworks and contributing towards its continuous improvement.
Requirements
- Experience of working in a project/programme environment.
- Experience of stakeholder management and engagement at all levels (internal and external).
- Excellent written and verbal communication skills that is clear and concise.
- Proven ability to identify risks and issues and to escape quickly whilst proposing solutions.
- A solution orientated mindset with the ability to work at pace and cope with ambiguity.
- Strong planning and organisation skills, with an ability to appropriately re-prioritise and change as required to meet deadlines
Desirable criteria
- Relevant project management qualification (APM, Prince 2, Agile)
- Knowledge of Government Functional Standard for Project Delivery
- Previous experience working in a Regulatory or Governmental organisation.
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom.
Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators.
We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We're proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR).
This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.
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Project Support Officer in Birmingham employer: Gambling Commission
The Gambling Commission in Birmingham is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a commitment to safeguarding customers and ensuring a safe gambling environment, employees benefit from meaningful work, competitive remuneration, and opportunities for professional advancement within a dynamic regulatory landscape.
