At a Glance
- Tasks: Provide 2nd line ICT support, resolving software and hardware issues.
- Company: Join the Gambling Commission's dynamic Birmingham team.
- Benefits: Permanent role with flexible home working options and a supportive environment.
- Other info: Full-time position with opportunities for professional growth.
- Why this job: Make a difference in tech support while ensuring compliance and security.
- Qualifications: Experience in ICT helpdesk roles and strong problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
The Gambling Commission is seeking a 2nd line ICT Helpdesk professional to join its Birmingham team.
This permanent, full-time role provides 37 hours per week of helpdesk cover from 8am to 6pm, with predominately Birmingham office attendance and occasional home working by agreement.
You will resolve software and hardware issues, author ICT guidance, and ensure compliance with security and continuity requirements.
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Hybrid Desktop Support Engineer – Windows & Office 365 in Birmingham employer: Gambling Commission
As an Event Officer at our Birmingham office, you will thrive in a supportive and collaborative environment that values your contributions and encourages personal development. With a generous benefits package including a Civil Service Pension, flexible working arrangements, and a commitment to diversity, we foster a culture where every team member can excel and make a meaningful impact through engaging events and stakeholder engagement.
