At a Glance
- Tasks: Lead a dynamic team in overseeing compliance and operational excellence.
- Company: Join a forward-thinking organisation committed to regulatory effectiveness.
- Benefits: Competitive salary, professional development, and opportunities for impactful leadership.
- Other info: Engage with senior stakeholders and drive continuous improvement in a fast-paced environment.
- Why this job: Shape the future of compliance while making a real difference in the industry.
- Qualifications: Proven leadership experience and a track record in strategic change management.
The predicted salary is between 60000 - 80000 € per year.
Responsibilities
- Lead a team of Senior Managers across Operations and act as senior point of contact for AML, Enforcement and Compliance functions.
- Oversee day-to-day running of casework activity, ensuring quality, decision-making standards, industry engagement, performance, data and delivery standards.
- Act as key decision maker and escalation point, coordinating departmental activity and providing oversight across operations.
- Collaborate with Operations and wider Commission teams to ensure consistency, alignment and efficient use of resources, building strong relationships with external stakeholders to support the business plan.
- Implement departmental changes, overseeing resource deployment across the function while continuously reviewing and improving ways of working for regulatory effectiveness.
- Contribute to the design and delivery of supervisory activity to raise standards, investigate regulatory breaches, strengthen internal quality and consistency, and deliver an effective external supervisory approach.
- Develop risk-based tools, support risk matrix and decision-making model, manage case evaluation and reporting, represent the Commission externally, and capture and share learning and best practice.
- Oversee projects and change activity, ensuring delivery to agreed timelines and budgets with clear risk, issue and resource management.
- Set the tone for ways of working across the function, act as a role model, chair key forums, provide technical input, and contribute to governance processes and representation of Operations key groups.
- Carry out other responsibilities appropriate to the level of the role and evolving organisational needs.
Qualifications
- Proven track record of leading multi-disciplinary teams at a senior level, with direct management of senior managers and accountability for operational delivery and performance.
- Demonstrable experience of leading and implementing strategic change, improving operational models and driving continuous improvement in performance, quality and outcomes.
- Significant experience building effective relationships with senior internal and external stakeholders, including presenting to Boards or executive teams and representing the organisation at a senior level.
- Proven ability to oversee large-scale operational activity, including managing risk, prioritising competing demands and ensuring delivery against performance, quality and governance standards.
- Strong experience of leading complex projects or programmes end-to-end, including managing resources, risks and delivery within agreed timelines and budgets.
Desirable
- Working knowledge of the Gambling Industry, Gambling Act, Lotteries Act, LCCP and key associated legislation (e.g. PACE, CPIA, POCA, Money Laundering Regulations).
- Professional experience in compliance, anti-money laundering or enforcement pipelines, or a relevant professional certification (e.g., CAMS, ICA, LLM).
Head of Supervision & Casework in Birmingham employer: Gambling Commission
As an employer, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to excel in their roles. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members are well-equipped to lead and innovate in the field of supervision and compliance. Located in a vibrant area, our organisation not only values work-life balance but also encourages engagement with industry stakeholders, making it an ideal place for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Supervision & Casework in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show you're the perfect fit for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the position and the company.
We think you need these skills to ace Head of Supervision & Casework in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience and any relevant projects you've managed, especially those related to compliance and operational delivery.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Head of Supervision & Casework role. Share specific examples of how you've led teams and implemented strategic changes in the past.
Showcase Your Stakeholder Engagement Skills:Since building relationships with stakeholders is key, include examples of how you've successfully collaborated with internal and external parties. This will show us you can represent our organisation effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Gambling Commission
✨Know Your Stuff
Make sure you’re well-versed in the key legislation mentioned in the job description, like the Gambling Act and Money Laundering Regulations. Brush up on your knowledge of compliance and enforcement pipelines, as this will show you’re serious about the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams and managing senior managers. Be ready to discuss how you've driven strategic change and improved operational models in your previous roles.
✨Build Relationships
Demonstrate your ability to build effective relationships with stakeholders. Think of specific instances where you’ve collaborated with internal teams or presented to executive boards, and be prepared to share these stories during the interview.
✨Project Management Prowess
Since overseeing large-scale operational activity is crucial, come equipped with examples of complex projects you’ve managed. Talk about how you handled risks, prioritised demands, and ensured delivery within timelines and budgets.
