Compliance Manager (Evaluation) in Birmingham

Location: Hybrid working – Birmingham office 1 day per week

Contract: Fixed-term contract for 18 months to provide cover for a secondment

Hours: Full-time (37 hours per week)

Salary: £42,000 per annum

Grade: 12

Job Req: COMP3-2

Responsibilities

• You will work as part of our compliance team to test the regulatory compliance of GB licensees and to encourage raising standards within the gambling industry.
• The team plays a crucial role in the front line of the Commission and helps the department make sure policy is implemented effectively, that the industry is complying with relevant legislation and for devising new ways to regulate a continually changing landscape.
• You should be able to lead assessments of larger and more complex online and land-based businesses, and it is essential that you have the drive to keep up to date with developments and trends in the tech and mobile environments.
• You will be expected to co‑ordinate and manage multiple engagements with licensees.
• You should be able to produce and monitor a schedule of visits for our larger operator programme and work with our senior manager responsible for planning.
• You should be able to lead project teams and evaluate and present results from compliance activity with recommended actions.
• You should be able to identify risks to the licensing objectives and the reputation of the Commission.
• You should be able to identify the relevant compliance resource and direct that resource to the highest area of risk.
• You will assist with resource planning.
• Supporting and leading on raising standards initiatives and working to ensure consumers’ interests are at the heart of everything we do and supporting regulatory investigations and checking improvement measures are put in place by licensees.
• You should be able to analyse and review data on the largest and most complex operators and be able to identify key areas of risk that should be assessed during compliance activity.
• You should be able to manage compliance engagement with a portfolio of licensees, and a team of compliance colleagues allocated as a single point of contact for those licensees.
• You should be able to act as resource manager for a team of compliance colleagues.
• You will role model our Ways of Working and will build capability, resources and confidence both within the HR team and the organisation to make it a great place to work.
• The role requires the postholder to travel nationally and sometimes stay overnight.
• The postholder will also be excluded from playing the National Lottery.

Qualifications

• You should have experience of managing project work and managing relationships.
• You should be adaptable and comfortable with change and the continual improvement that is required to be a successful risk‑based regulator.
• You should be able to critically assess the work of colleagues and ensure that colleagues are working to deadlines and producing a high quality of work.
• You will have demonstrable people management experience, ideally gained within a compliance, audit, regulatory, or risk‑based environment.
• You should be able to respond quickly and be adaptable/flexible when dealing with reactive work at short notice.