At a Glance
- Tasks: Support investigators on complex criminal and regulatory cases in a dynamic team environment.
- Company: Join the Gambling Commission, a recognised leader in ensuring fair and safe gambling.
- Benefits: Enjoy flexible working, holiday purchase options, and a collaborative culture.
- Other info: Be part of an award-winning team dedicated to consumer protection and regulatory excellence.
- Why this job: Make a real impact by safeguarding the integrity of gambling in the UK.
- Qualifications: Strong organisational skills and ability to manage multiple tasks in a fast-paced setting.
The predicted salary is between 43335 - 52965 £ per year.
This role is to support investigators on complex criminal and regulatory cases.
You will be part of an investigation team and work closely with members of the Enforcement and Intelligence Programme of the Gambling Commission.
You will also work closely with members of the National Lottery and Legal teams.
Benefits
- Holiday purchase scheme (option to buy up to five extra days annual leave)
- Flexible working & family friendly policies
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people focused culture
- Recognised by the Sunday Times Best Places to Work awards 2026.
- Your responsibilities
- Safeguard confidentiality at all times due to access to highly confidential and sensitive information.
- Responsible for facilitating and supporting case teams in progressing multiple cases to the required standard and deadlines.
- Coordinating and assisting in the delivery of regulatory and criminal cases.
- Maintenance of equipment and logistical assistance.
- Prepare files for regulatory panels, criminal cases and Commissioner steers.
- Maintaining databases and case management tools.
- Draft correspondence, reports and updates.
- Attend meetings and interviews.
- Collate, analyse and present information in line with the policies and procedures of the Commission.
- Provide initial research into cases to the required evidential standard.
- Build effective and collaborative working relationships across the Commission to ensure that targets and deadlines are met.
- Any other tasks appropriate to your role.
- Experience of working in a dynamic environment providing support to multiple teams simultaneously.
- Ability to learn quickly and to think laterally and anticipate responses or actions to ensure smooth workflow and follow up with colleagues.
- Excellent planning and organisational skills with the ability to recognise and manage priorities.
- Good working knowledge of Word, Excel, Outlook and IT competency to use other databases and bespoke systems.
Desirable criteria
- Working in an operational environment.
- Good working knowledge of regulatory environments/operations.
- Proven analytical skills with ability to summarise and communicate complex information and identify key points.
- Previous experience working to tight deadlines and targets and managing a demanding administrative workload.
- About the Gambling Commission
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom.
Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators.
We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
We're proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR).
This prestigious award recognized the Commission's international leadership in enhancing consumer protection through industry collaboration.
#J-18808-Ljbffr
Assistant Casework Investigators in Birmingham employer: Gambling Commission
The Gambling Commission in Birmingham is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With a commitment to safeguarding customers and ensuring a safe gambling environment, employees benefit from meaningful work, competitive remuneration, and opportunities for professional advancement within a dynamic regulatory landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Casework Investigators in Birmingham
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Gambling Commission, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Gambling Commission and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Assistant Casework Investigators in Birmingham
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Gambling Commission and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Gambling Commission
✨Get to Know Public Sector Values
Before your interview with Gambling Commission, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Gambling Commission.
