Social Media / Content / Community Manager
Social Media / Content / Community Manager

Social Media / Content / Community Manager

Full-Time 28800 - 42000 £ / year (est.) Home office possible
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Gamban

At a Glance

  • Tasks: Manage social media, create engaging content, and build community relationships.
  • Company: Gamban helps people overcome online gambling addiction with innovative solutions.
  • Benefits: Enjoy remote work flexibility and a supportive team culture.
  • Why this job: Join a mission-driven company making a real impact in people's lives.
  • Qualifications: Experience in social media management and excellent copywriting skills required.
  • Other info: Shortlisted candidates may complete a task as part of the interview process.

The predicted salary is between 28800 - 42000 £ per year.

Social Media / Content / Community Manager

Over the last ten years Gamban has helped thousands of people around the world break free from

addiction to online gambling. As we enter the next chapter, we need an experienced and dynamic

social media manager to join the team, enabling us to reach and engage more people around the

world.

Key Responsibilities

  • Plan and run social media, content, and community activity across all key platforms (e.g.
  • Implement platform-specific content calendars
  • Staying up to date with platform updates, trends, and competitor activities.
  • Content Creation & Publishing
  • Write and coordinate the creation of content (posts, blogs, newsletters, videos, and visual
  • assets
  • Adapt tone and style per channel (e.g. TikTok vs LinkedIn)

Community Engagement

  • Respond to comments, messages, tags, and mentions in a timely, brand-appropriate way
  • Build positive relationships with users, advocates, and critics
  • Moderate community spaces (e.g. Facebook Groups, Reddit, Discord), enforcing guidelines

Performance Monitoring & Reporting

  • Monitor performance (engagement, reach, follower growth, sentiment, click-throughs, etc)
  • Share regular reports with insights and recommendations
  • Use data to refine the approach and improve content
  • Work closely with marketing, design, support, and product teams
  • Brief and manage freelancers or agencies when needed
  • Ensure consistent voice, style, and messaging across all content

Crisis & Reputation Management

  • Flag negative feedback or risks effectively
  • Support with clear, helpful responses or holding statements

Required Skills & Experience

  • Strong track record of managing and growing social media channels
  • Confidence in ownership and drive projects from planning to execution
  • Comfortable working in a small, fast-paced, remote-first team
  • Excellent copywriting and content production skills
  • Ability to adapt content across languages, regions, and platforms
  • Familiarity with tools like Canva, Figma, Adobe Suite, or equivalents

Desirable: Experience, interest and/or understanding in gambling, gambling addiction.

Personal Qualities

  • Self-motivated and autonomous
  • Strategic yet execution-focused
  • Calm under pressure and reputation-aware

Company Values

  • Kindness & Compassion
  • Trust & Honesty

Application Process

Please email your CV and portfolio (required) to careers@gamban.com .

Shortlisted candidates may be asked to complete a short task as part of the interview

process.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Marketing and Sales

  • Industries

    Software Development

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Social Media / Content / Community Manager employer: Gamban

Gamban is an exceptional employer that prioritises kindness and compassion, fostering a supportive work culture where employees can thrive. As a remote-first company, we offer flexibility and the opportunity for personal growth while making a meaningful impact in the fight against online gambling addiction. Join us to be part of a dynamic team that values trust and honesty, and empowers you to take ownership of your projects in a fast-paced environment.
Gamban

Contact Detail:

Gamban Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Social Media / Content / Community Manager

✨Tip Number 1

Familiarise yourself with Gamban's mission and values. Understanding their focus on kindness and compassion will help you align your approach when engaging with the community and creating content that resonates with their audience.

✨Tip Number 2

Showcase your adaptability by preparing examples of how you've tailored content for different platforms. Highlighting your experience with various formats, from TikTok videos to LinkedIn articles, will demonstrate your versatility as a content creator.

✨Tip Number 3

Engage with Gamban's existing social media channels before applying. Comment on posts, share relevant insights, and show genuine interest in their community. This proactive approach can help you stand out and demonstrate your commitment to their cause.

✨Tip Number 4

Prepare to discuss your experience with performance monitoring tools. Being able to articulate how you've used data to refine content strategies will be crucial, as it shows your analytical skills and ability to drive engagement effectively.

We think you need these skills to ace Social Media / Content / Community Manager

Social Media Management
Content Creation
Community Engagement
Copywriting Skills
Performance Monitoring
Data Analysis
Platform-Specific Knowledge
Visual Content Production
Project Management
Adaptability to Trends
Crisis Management
Relationship Building
Familiarity with Design Tools (e.g. Canva, Figma, Adobe Suite)
Excellent Communication Skills
Strategic Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in social media management, content creation, and community engagement. Use keywords from the job description to demonstrate your fit for the role.

Showcase Your Portfolio: Include a portfolio that showcases your best work in social media campaigns, content pieces, and community management. This could be links to posts, blogs, or any visual content you've created.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention specific experiences that align with Gamban's mission and how you can contribute to their goals.

Highlight Relevant Skills: Emphasise your skills in copywriting, content production, and familiarity with tools like Canva or Adobe Suite. Mention any experience you have with community moderation and performance monitoring.

How to prepare for a job interview at Gamban

✨Showcase Your Social Media Savvy

Be prepared to discuss your experience with various social media platforms. Highlight specific campaigns you've managed, the strategies you employed, and the results achieved. This will demonstrate your ability to engage audiences effectively.

✨Tailor Your Content Examples

Bring along a portfolio that showcases a range of content types you've created. Make sure to include examples that reflect different tones and styles suitable for various platforms, such as TikTok and LinkedIn, to show your versatility.

✨Demonstrate Community Engagement Skills

Prepare to discuss how you've built and maintained relationships within online communities. Share specific instances where you successfully handled negative feedback or moderated discussions, showcasing your calmness under pressure.

✨Be Data-Driven

Familiarise yourself with key performance metrics relevant to social media management. Be ready to talk about how you've used data to refine your strategies and improve engagement, as this aligns with the company's focus on performance monitoring.

Social Media / Content / Community Manager
Gamban
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